Can’t display maps front or back end

  • Resolved sorengenevieve

    (@sorengenevieve)


    1 year, 2 months ago

    I have maps fading/disappearing/sometimes unavailable in preview from the backend editor.
    However, none ever display in the block editor or on a published page. The shortcode returns blanks and the block returns zero published maps to choose from. I’ve disabled every cache or optimization plugin I have.
    I’ve been through every fix on the “map doesn’t appear” page and in this forum, although it seems perhaps unique that they’re not in the editor OR the published page. I’ve played with settings in every other display post, none with luck. Is there an alternative troubleshooting checklist to go through with more options?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Carlos Moreira

    (@carlosmoreirapt)

    Hi @sorengenevieve

    Can you confirm you’re able to edit the maps and see the map preview when editing the map?

    Can you confirm the maps are ‘published’ and not in ‘draft’ mode?

    If you’re using a multi-language plugin, disable the maps as ‘translatable’ content, this sometimes could also be the cause.

    If the problem persists, most likely it’s a conflict with another plugin, you could try disabling some to see if you can find the offending one.

    Can you place a map shortcode on a page (instead of the block, just to be sure) and share the link so we can check it also?

    Greetings, Carlos

    Thread Starter sorengenevieve

    (@sorengenevieve)

    Thanks, Carlos!
    No plugin or theme conflicts. Does work in a WordPress page shortcode, not a block! That’s 95% helpful! I may just template the home page and rebuild around it. Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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