Can’t edit any pages

Hi @chayma2020

Thanks for reaching out!

I understand that you are unable to edit any of the pages after updating your site and disabling WooCommerce Blocks resolved the issue, correct?

To better picture what you are referring to here, can you please share with us a clear screenshot of what you see on your end when editing any page so that we could address you more effectively?

If you don’t already have a screenshot service installed, you can try https://snipboard.io. You can share the direct link to the image as a response to this topic.

Furthermore, for us to investigate your issue further, I’d like to understand your site properly. Please share your System Status Report that you can find via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

Thanks!

I have the same, its just a white screen visible.

When I clicked on the edit button, the white page is displayed. For System Status Reports:

WordPress Environment


WC Version: 7.6.0
REST API Version: ? 7.6.0
WC Blocks Version: ? 10.0.1
Action Scheduler Version: ? 3.5.4
Log Directory Writable: ?
WP Version: ? 6.1.1 - There is a newer version of WordPress available (6.2)
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

Server Environment

Server Info: Apache
PHP Version: 8.1.14
PHP Post Max Size: 100 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.83.1
OpenSSL/1.1.1t

SUHOSIN Installed: –
MySQL Version: 5.7.26-29-log
Max Upload Size: 100 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

Database

WC Database Version: 7.6.0
WC Database Prefix: wp_412yfkvvwf_
Total Database Size: 15.77MB
Database Data Size: 13.83MB
Database Index Size: 1.94MB
wp_412yfkvvwf_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_412yfkvvwf_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_412yfkvvwf_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_412yfkvvwf_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_412yfkvvwf_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_412yfkvvwf_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_412yfkvvwf_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_412yfkvvwf_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_412yfkvvwf_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_412yfkvvwf_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_412yfkvvwf_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_412yfkvvwf_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_412yfkvvwf_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_412yfkvvwf_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_412yfkvvwf_actionscheduler_actions: Data: 0.11MB + Index: 0.13MB + Engine InnoDB
wp_412yfkvvwf_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_412yfkvvwf_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_412yfkvvwf_actionscheduler_logs: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
wp_412yfkvvwf_aiowps_audit_log: Data: 0.31MB + Index: 0.06MB + Engine InnoDB
wp_412yfkvvwf_aiowps_debug_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_412yfkvvwf_aiowps_events: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_412yfkvvwf_aiowps_failed_logins: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_412yfkvvwf_aiowps_global_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_412yfkvvwf_aiowps_login_activity: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_412yfkvvwf_aiowps_login_lockdown: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_412yfkvvwf_aiowps_permanent_block: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_412yfkvvwf_commentmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_412yfkvvwf_comments: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_412yfkvvwf_ebd_item: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_412yfkvvwf_ebd_link: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_412yfkvvwf_ebd_posted_data: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_412yfkvvwf_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_412yfkvvwf_mpsl_sliders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_412yfkvvwf_mpsl_sliders_preview: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_412yfkvvwf_mpsl_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_412yfkvvwf_mpsl_slides_preview: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_412yfkvvwf_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_412yfkvvwf_notification_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_412yfkvvwf_npxyz2021_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_412yfkvvwf_options: Data: 11.22MB + Index: 0.16MB + Engine InnoDB
wp_412yfkvvwf_postmeta: Data: 0.52MB + Index: 0.15MB + Engine MyISAM
wp_412yfkvvwf_posts: Data: 0.36MB + Index: 0.09MB + Engine MyISAM
wp_412yfkvvwf_snippets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_412yfkvvwf_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_412yfkvvwf_terms: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_412yfkvvwf_term_relationships: Data: 0.01MB + Index: 0.03MB + Engine MyISAM
wp_412yfkvvwf_term_taxonomy: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_412yfkvvwf_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_412yfkvvwf_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_412yfkvvwf_usermeta: Data: 0.06MB + Index: 0.02MB + Engine MyISAM
wp_412yfkvvwf_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_412yfkvvwf_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_412yfkvvwf_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_412yfkvvwf_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_412yfkvvwf_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_412yfkvvwf_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_412yfkvvwf_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_412yfkvvwf_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_412yfkvvwf_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_412yfkvvwf_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_412yfkvvwf_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_412yfkvvwf_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_412yfkvvwf_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_412yfkvvwf_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_412yfkvvwf_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_412yfkvvwf_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_412yfkvvwf_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_412yfkvvwf_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_412yfkvvwf_yoast_indexable: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
wp_412yfkvvwf_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_412yfkvvwf_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_412yfkvvwf_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_412yfkvvwf_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

Post Type Counts

attachment: 157
bnfw_notification: 1
br_product_filter: 2
cartflows_flow: 1
cartflows_step: 2
clients: 10
condition_group: 2
cookielawinfo: 6
custom_css: 1
dlm_download: 1
dlm_download_version: 2
elementor_library: 1
faq: 7
job_listing: 1
nav_menu_item: 48
nf_sub: 2
notification: 3
optionsframework: 576
page: 39
polylang_mo: 2
popup: 1
portfolio: 13
post: 19
postman_sent_mail: 10
product: 32
revision: 5
services: 8
shop_order: 21
sidebar: 1
slider: 5
team: 4
testi: 3
upcp_product: 1
wp_global_styles: 2
wpcf7_contact_form: 5
wpforms: 1
xlwcty_thankyou: 1

Security

Secure connection (HTTPS): ?
Hide errors from visitors: ?

Active Plugins (23)

Polylang: by WP SYNTEX – 3.3.3
Adminimize: by Frank Bültge – 1.11.9
All In One WP Security: by All In One WP Security & Firewall Team – 5.1.7
Brave Conversion Engine: by Brave – 0.6.0
PublishPress Capabilities: by PublishPress – 2.7.0
Cherry Lazy Load Boxes Plugin: by Cherry Team. – 1.1
Cherry Plugin: by Cherry Team. – 1.2.8.2
Code Snippets: by Code Snippets Pro – 3.3.0
Contact Form 7: by Takayuki Miyoshi – 5.7.5.1
Fluid Checkout for WooCommerce - Lite: by Fluid Checkout – 2.3.4
MotoPress Content Editor Lite: by MotoPress – 3.0.7
Responsive WordPress Slider Lite: by MotoPress – 2.2.0
Notification: by BracketSpace – 8.0.15
Two Factor: by Plugin Contributors – 0.8.1
WooCommerce Blocks: by Automattic – 10.0.1
Quick View for WooCommerce: by ShapedPlugin LLC – 2.1.0
NP Quote Request WooCommerce: by Neah Plugins – 1.9.72
WooCommerce Checkout Manager: by QuadLayers – 7.1.2
WooCommerce: by Automattic – 7.6.0
Yoast SEO: by Team Yoast – 20.5
WP Job Manager: by Automattic – 1.39.0
WP-Optimize - Clean, Compress, Cache: by David Anderson
Ruhani Rabin
Team Updraft – 3.2.14

WPForms Lite: by WPForms – 1.8.1.2

Inactive Plugins (0)

Dropin Plugins (3)

advanced-cache.php: advanced-cache.php
db-error.php: db-error.php
object-cache.php: object-cache.php

Must Use Plugins (2)

Object Cache Pro (MU): by Rhubarb Group – 1.18.0
System Plugin: by – 4.69.0

Settings

API Enabled: –
Force SSL: –
Currency: CAD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 0
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ?
Order datastore: WC_Order_Data_Store_CPT

WC Pages

Shop base: #3390 - /en/products/
Cart: #3420 - /en/your-quote/
Checkout: #3656 - /en/email-your-quote/
My account: ? Page visibility should be public
Terms and conditions: ? Page not set

Theme

Name: Twenty Twenty-Three
Version: 1.1
Author URL: https://www.ads-software.com
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

Templates

Overrides: /var/www/wp-content/plugins/woo-gutenberg-products-block/templates/notices/error.php
/var/www/wp-content/plugins/woo-gutenberg-products-block/templates/notices/notice.php
/var/www/wp-content/plugins/woo-gutenberg-products-block/templates/notices/success.php

Admin

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: block-editor-feature-enabled
minified-js
new-product-management-experience
product-variation-management
settings

Daily Cron: ? Next scheduled: 2023-04-19 10:28:11 -04:00
Options: ?
Notes: 68
Onboarding: completed

Action Scheduler

Complete: 185
Oldest: 2023-04-12 12:57:55 -0400
Newest: 2023-04-18 13:31:07 -0400

Failed: 26
Oldest: 2023-02-14 15:47:28 -0500
Newest: 2023-04-18 09:39:57 -0400

Pending: 5
Oldest: 2023-04-19 10:32:19 -0400
Newest: 2023-04-29 20:03:04 -0400

Status report information

Generated at: 2023-04-18 13:44:54 -04:00
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Hi all,

Thank you for reporting this issue. We have a fix in the works that we will be rolling out ASAP.

Cheers!

Hi all,

Thanks for your patience, and again for reporting the issue. I can confirm the issue was with WordPress versions 6.1.1 and before, coupled with WooCommerce Blocks 10.0.1

We’ve just rolled out WooCommerce Blocks 10.0.2 which resolves this issue, so please go ahead and update if you can.

Apologies for any inconvenience caused by this.