Can’t edit / create forms

  • Resolved graviox

    (@graviox)


    6 years, 9 months ago

    Hi,

    I’ve installed the latest version of MailPoet (3.7.2) yesterday as I wanted to try it and it looks quite good ??

    Unfortunately if I want to create or edit a form (/wp-admin/admin.php?page=mailpoet-form-editor&id=2) I just get a more or less empty page (See this screenshot: https://cloud.graviox.de/s/37e72YwDxrSYnyp).

    I’ve checked the developer console and I get some JavaScript errors: https://cloud.graviox.de/s/PGAnzxAwyZgbN8Q

    I’m using WordPress 4.9.5. Currently I’m on a Mac (10.13.4) using Firefox (60.0) but the issue also happens with Windows 10 and Firefox (60.0) or Edge.

    I’ve check this article https://beta.docs.mailpoet.com/article/204-resolving-conflicts-with-other-plugins but it didn’t help me. I do not get any conflict error and event with the order plugin installed and the order changed to the first or last position for mailpoet didn’t had any effect ??

    I hope you can help me solving the issue ??

    Thanks,
    Christian

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hi,
    I have the same problem here
    https://www.ads-software.com/support/topic/conflict-with-woocommerce-and-woocommerce-customer-order-csv-export/
    in my case it is a conflict between MailPoet and Woocommerce

    Is it the same for you ?

    Manuel

    Thread Starter graviox

    (@graviox)

    Hi,
    thanks for your reply.
    I do not use Woocommerce but indeed it looks like that your issue is quite similar to mine.

    I hope that somebody from MailPoet will have a look on that as I do not seem the only one affected by this.

    Cheers,
    Christian

    • This reply was modified 6 years, 9 months ago by graviox.

    Try to deactivate all plugins, and activate them one by one to see if it is one of them.

    Thread Starter graviox

    (@graviox)

    I’ve tried that but unfortunately even after disableing all plugins nothing has changed for me ??

    Yup, same boat. Deactivated all plugins, same results. Can’t edit/create forms. It shows the Form name, a blank text box and a save button. But, nothing else. Commented here so I could follow. Crossing my fingers someone has a fix. I’d like to continue using MailPoet.

    Hi guys,

    There was a small bug in 3.7.2 that affected a few installs, this bug has since been resolved and everything should be working correctly.

    If you do run into any problems, please don’t hesitate to ask.

    Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
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