can’t edit, deactivation didn’t help

  • Resolved emreyna

    (@emreyna)


    1 year, 2 months ago

    Hello, I need to add two more hover shortcodes. I cloned one to “edit” it, but it doesn’t do anything.

    I have deactivated and reactivated the plugin several times to see if it works, but still nothing.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author biplob018

    (@biplob018)

    Hi @emreyna

    Thank You very much for contacting us and hope you doing well.

    Kindly uninstall our plugins and install them from www.ads-software.com again. Don’t worry about your files those will be available in the latest version.

    Thank You

    Did this work please? I emailed support on this very subject on 10th Oct 2023 and have had no reply. My issue is now very urgent.

    I decided to try the deleting plugin and re uploading anyway.

    It did resolve the ability to edit problem, and happy to say that all my previous files (created Shortcodes) were unaffected.

    It did not resolve a couple of the filmcards that had started doing funny things, like the back not appearing, even though it was there in the editing screen, and also one where the back was appearing as the front, and there was nothing at the back, again, even though it looked like all was well in the editing screen. I ended up recreating these two and all is now well as far as I can see.

    Plugin Author biplob018

    (@biplob018)

    This thread has been inactive for a bit, so I’m going to mark it as Resolved now. Please feel free to open a new one if you have any further questions.

    Cheers!

Viewing 4 replies - 1 through 4 (of 4 total)
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