• Resolved vuster

    (@vuster)


    I can’t edit the Default Category of an existing feed. When I click “Edit”, the selection box appears but there’s no drop-down menu…

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author AukeJomm

    (@aukejomm)

    hello @vuster,

    I am unable to reproduce this “bug”
    What version of our plugin are you running?
    Could you please create a new product feed and try again to edit a category and see if it still is not showing you categories in the dropdown?

    Thread Starter vuster

    (@vuster)

    If I don’t use the Default Category and manually input the Feed Category mapping then it works.

    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    @vuster,

    Could you explain a bit more about this issue what steps you’re using? In the first message you say that you can’t edit the default category and in the second message you state that you (manually) edited the default category, so I’m not sure if I understand the situation correctly.

    What version of the plugin are you using?

    Best regards,
    Michel

    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    Hello @vuster,

    One other option, could you please open the Console Tab of your browser and check if you have any error message there that could point us in the correct direction?

    To open the Browser Console Tab press, depending on your preferred browser: CNTRL+SHFT+J (for Chrome) CNTR+SHFT+K (for Firefox) or F12 (for Explorer). If you work on a Mac: (CMD+OPT+J for Chrome or CMD+OPT+K for Firefox). This should open a Console Tab on your browser.

    After it is open, perform the action that fails, wait about a minute and see of you get any message on the console tab that looks like an error message. Make a screenshot of the Console Tab and send that to me.

    Best regards,
    Michel

    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    Hello @vuster,

    I hope we were successful in helping you resolve your issue with WooCommerce Google Feed Manager! Since we have not heard back from you in the past 2 weeks I will now be marking this support topic as resolved. However, if we still haven’t resolved your issue please reach out to us as we would be more than happy to further assist you!

    Thanks and have a great day!
    Michel

Viewing 5 replies - 1 through 5 (of 5 total)
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