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Since you’re using the commercial version of this plugin we recommend you go to their official support channel so you can get support from the people who know it best.

https://huge-it.com/contact-us/

Forum volunteers are not given access to commercial products so they would not know about the plugin functionality or configuration. The vendors are the best resource for support of commercial products. Also, as the author is aware, commercial products are not supported in these forums.

Dear nickw5,

Thank you very much for your post.
As it was already mentioned the Commercial or Pro versions of the plugins are not supported in www.ads-software.com forum. Please, use the link provided by bdbrown > Select Pro support > submit your request.

Please, do not forget to include the link to this forum in your email.

We will wait for your response.
Thanks in advance