Can’t edit or add fields in the forms!

  • Resolved sindrimarf

    (@sindrimarf)


    1 year, 4 months ago

    Hi,

    I’m not sure what is happening..

    Suddenly I’m unable to add or edit fields in the forms.
    It’s just like the fields and buttons are disabled, I can’t press the preview button, edit button, delete and duplicate… This applies to all of the forms, registration, login etc..

    I’ve tried to disable and enable the plugin, but nothing seems to work.

    Please assist me with this.

    Best regards
    Sindri

Viewing 3 replies - 1 through 3 (of 3 total)

  • @sindrimarf

    1. Look at your Browser web Console if you have any JavaScript errors.
    Right button click on your mouse, select Inspect then Console in the Menu.

    2. Try to do a Theme and Plugin conflict test.

    https://docs.ultimatemember.com/article/96-how-to-do-a-plugin-theme-conflict-test

    Plugin Support yuriinalivaiko

    (@yuriinalivaiko)

    Hello @sindrimarf

    Maybe there is a JavaScript error. Please look at the browser Console. Press F12 in the Chrome of Firefox browser to open developer tools, go to the Console tab then try to edit a field. Is there an error? Share error details here.

    This issue may happen if there are third-party plugins that remove or override default WordPress libraries. You can do a conflict test to detect a plugin that causes this conflict.

    Regards

    Plugin Support yuriinalivaiko

    (@yuriinalivaiko)

    Hi sindrimarf,

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread if any other questions come up and we’d be happy to help.

    Regards

Viewing 3 replies - 1 through 3 (of 3 total)
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