Can’t edit or save custom field data

  • Resolved emisija

    (@emisija)


    3 years, 8 months ago

    Hello,
    there is a problem with plugin, I saw and old topic that it should be solved with version 5.3.1 but I am using 5.3.9 version and problem still exists. If customer made a mistake on order and I want to edit order in admin, I can edit default fields but if I edit custom field and try to save it doesn’t save my value. After page reload I see old value.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello @emisija

    Please debug as following if you haven’t donde yet:

    1. Deactivate plugins one by one checking each time.
    2. Switch to Storefront theme and test
    3. Disable any custom scripts you might have
    Thread Starter emisija

    (@emisija)

    Hello,
    1. turned off all plugins except yours and woocommerce, problem still exist.
    2. switched to storefront, problem still exist.
    3. disabled, problem still exist.

    I wasn’t able to replicate issue from here
    Can you please let me know what type of field is that you can’t edit on backend?
    Or is it about all kind of fields?
    Can you also share URL of website if possible please?

Viewing 3 replies - 1 through 3 (of 3 total)
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