Can’t edit Portfolio

  • Hi dear, when I try to edit (the button on the right with the pencil) my portfolio it is loading for hours and not opening the folder. what can I do?
    I already cleared my cache and I tried an other browser.
    Thanks for your help

Viewing 7 replies - 1 through 7 (of 7 total)

  • Hey @kalipipsy, have you updated the plugin to the latest version? I guess you’re facing this issue after updating your WordPress, right? If that’s the case, then the plugin update should resolve your issue. If you’re using Free version, then make sure you run v.1.8.23, otherwise v1.8.48.

    Note: Please do not forget to cleanup website caches after installing the latest update!

    In case the issue exists, please re-open the topic!

    Thread Starter kalipipsy

    (@kalipipsy)

    Hi, yes, I am up to date with the ‘Version 1.8.37’, my license is activated, too.
    and cache is deleted… the whole plugin doesn’t seem to go smooth.
    any ideas?

    Same problem here!
    I cant edit my portfolio! Stuck on loading!

    Please help.

    You’re referring to v1.8.37, whereas I’ve mentioned about v1.8.48! Please make sure you’re running v1.8.48 and I’m sure all the issues will be resolved. You’re referring to compatibility issues due to WordPress latest updates. You should keep GridKit plugin up to date as well to make sure it’s compatible with your environment.

    If you need any dedicated dedicated assistance regarding this matter, please send an email to [email protected]

    I had to buy a new license to receive the latest updates.

    Problem solved.

    I think I’m having this same issue. I’m getting an undefined variable error when I try to edit the setting on any portfolio. I just purchased it a few days ago. It’s a shame because this plug-in is rad. But if I can’t get it to work on my client’s site I’m going to have to look for something different.

    I’m running v1.8.48.

Viewing 7 replies - 1 through 7 (of 7 total)
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