Can’t edit “Related Products”

  • Resolved bneufelddms

    (@bneufelddms)


    1 year, 1 month ago

    I am trying to edit the related products in the backend however when I place my cursor in the related products field, I am unable to delete products or even move around the field. The field asks me to enter three characters to select a product. Moving up or down or through the existing products in the field is not possible. How can I edit products I have added to the field?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @bneufelddms,

    Greetings from WebToffee support.

    To help us better understand your system environment, please share your WooCommerce System status report (WooCommerce -> Status -> Get system status report).

    Additionally, you may check for the same issue after disabling all plugins from your site except WooCommerce and Related Products plugins. If the issue is not visible, please activate the rest of the plugins one by one and check when the issue reappears. Let us know how it goes.

    I am waiting for your response.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @bneufelddms,

    We haven’t heard back from you for some time. As this thread has been idle for a while, we are marking it as resolved.

Viewing 2 replies - 1 through 2 (of 2 total)
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