Can’t edit the footer anymore, as Elementor editor keeps loading forever

  • Resolved thwp

    (@thwp)


    3 months, 1 week ago

    Hi,
    I can’t edit the footer anymore, as Elementor editor keeps loading forever…
    I’m using the latest versions of everything: WP 6.6.1, Astra theme, Elementor 3.23.4, Elementor Header & Footer Builder 1.6.37.

    I responded to the following support ticket:
    https://www.ads-software.com/support/topic/editing-footer-not-loading-404-error/#post-17931935
    Unfortunately, the solution mentioned there of refreshing the Permalinks didn’t work for me.

    When Elementor was loading forever I looked at DevTools’s Console as saw the following errors:

    web-cli.min.js?ver=3.23.4:3 TypeError: Cannot read properties of undefined (reading 'data')
    at Widget.initSettings (editor.min.js?ver=3.23.4:3:606857)
    at Widget.initialize (editor.min.js?ver=3.23.4:3:606258)
    at new h.Model (backbone.min.js?ver=1.5.0:2:4722)
    at Widget._createSuperInternal (editor.min.js?ver=3.23.4:3:601278)
    at Widget.BaseElementModel (editor.min.js?ver=3.23.4:3:601525)
    at new n (backbone.min.js?ver=1.5.0:2:23777)
    at Widget._createSuperInternal (editor.min.js?ver=3.23.4:3:611324)
    at new Widget (editor.min.js?ver=3.23.4:3:611531)
    at new model (editor.min.js?ver=3.23.4:3:598619)
    at n._prepareModel (backbone.min.js?ver=1.5.0:2:12868)
    error @ web-cli.min.js?ver=3.23.4:3Understand this error
    editor.min.js?ver=3.23.4:3 Uncaught (in promise) TypeError: Cannot read properties of undefined (reading 'data')
    at Widget.initSettings (editor.min.js?ver=3.23.4:3:606857)
    at Widget.initialize (editor.min.js?ver=3.23.4:3:606258)
    at new h.Model (backbone.min.js?ver=1.5.0:2:4722)
    at Widget._createSuperInternal (editor.min.js?ver=3.23.4:3:601278)
    at Widget.BaseElementModel (editor.min.js?ver=3.23.4:3:601525)
    at new n (backbone.min.js?ver=1.5.0:2:23777)
    at Widget._createSuperInternal (editor.min.js?ver=3.23.4:3:611324)
    at new Widget (editor.min.js?ver=3.23.4:3:611531)
    at new model (editor.min.js?ver=3.23.4:3:598619)
    at n._prepareModel (backbone.min.js?ver=1.5.0:2:12868)

    editor.min.js?ver=3.23.4:3 Uncaught (in promise) TypeError: Cannot read properties of undefined (reading 'data')
        at Widget.initSettings (editor.min.js?ver=3.23.4:3:606857)
        at Widget.initialize (editor.min.js?ver=3.23.4:3:606258)
        at new h.Model (backbone.min.js?ver=1.5.0:2:4722)
        at Widget._createSuperInternal (editor.min.js?ver=3.23.4:3:601278)
        at Widget.BaseElementModel (editor.min.js?ver=3.23.4:3:601525)
        at new n (backbone.min.js?ver=1.5.0:2:23777)
        at Widget._createSuperInternal (editor.min.js?ver=3.23.4:3:611324)
        at new Widget (editor.min.js?ver=3.23.4:3:611531)
        at new model (editor.min.js?ver=3.23.4:3:598619)
        at n._prepareModel (backbone.min.js?ver=1.5.0:2:12868)

    Please take a look…
    Thank you (:

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter thwp

    (@thwp)

    Update:
    – I did a conflict test by deactivating all plugins besides the essential ones (Elementor, Elementor Header & Footer Builder) and a few other plugins I didn’t feel comfortable deactivating.
    – I refreshed the Permalinks (twice), refreshed Elementor (in Elementor –> Tools I clicked the [Regenerate Files & Data] button + [Sync Library] button, and then [Save Changes] button), and cleared WP & hosting caches.
    – I tested to see if now Elelemtor editor will open up and let me edit the footer – it did open up, which meant that the above activated plugins were not the cause of the issue.
    – I then re-activated each one of the deactivated plugins, one by one, and after each re-activation I tested if Elementor editor opened up, and each time it did!

    So it was indeed a Permalinks/Caching issue, which was FINALLY solved.
    I hope this info will help someone (;

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Hi @thwp,

    Thanks for sharing.

    Yes, refreshing/flushing the Permalinks will fix the issue.

    Feel free to start a new thread if there’s anything else related to this plugin, we can help you with.

    Kind regards,
    Herman ??

    Hi @thwp

    Thank you for your hard work. It helped in a flash.

    coldspringconsulting

    (@coldspringconsulting)

    Just saw this thread. I was/am also having the same issue. See the link below to a new thread I had created for how I resolved it temporarily. I will try this permalink thing for a more permanent solution.

    Any ideas on why it took so long for refreshing the permalinks to actually work?

    My thread with a temp solution:
    https://www.ads-software.com/support/topic/cannot-edit-existing-header-or-footer-using-1-6-41/

    Plugin Support bsfankusht

    (@iankusht)

    Hi @thwp ,
    ?
    It’s been a while since we posted my response, and we haven’t heard from you since then. We assume flushing the permalink works for you.
    ?
    I am marking this thread as Resolved due to inactivity. Feel free to reply back to this thread if you still need any assistance or start a new thread if there’s anything else related to this plugin, we can help you with.
    ?
    Kind regards,
    Ankush???

Viewing 5 replies - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.