Can’t Edit/View Cookies

  • Resolved jmhs11

    (@jmhs11)


    3 years, 9 months ago

    WordPress: 5.6.2
    GDPR Cookies Plugin: 2.03
    WPML: 4.4.9

    My problem is that I can not access and even see the cookies in Spanish, I do not know if it is because the default language has not been assigned correctly to the cookies already created or what.
    My default language is Spanish, but as you can see I have 6 cookies but they have no language. How can I solve this?

    https://imgur.com/gallery/MsqDuc2

    • This topic was modified 3 years, 9 months ago by jmhs11.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author WebToffee

    (@webtoffee)

    Hi @jmhs11,

    Ideally, the cookies are added in the default language which doesn’t seem to be working in your case. Could you please let us know how these 6 cookies were added? Are they added via the cookies scanner?

    Thread Starter jmhs11

    (@jmhs11)

    The cookies were added automatically when installing the plugin, I have not tested the cookie scanner and when I went to translate them I realised I could not see them.

    Plugin Author WebToffee

    (@webtoffee)

    Hi @jmhs11,

    Could you please head over to the WPML Troubleshooting menu and try fixing this from there? As we do not know exactly what went wrong in the site, we are unable to point you to the exact cause. However, some cleanup and fixing in the WPML tables might fix this issue.

    Plugin Author WebToffee

    (@webtoffee)

    Hi @jmhs11,

    It’s been a while since we heard from you, so we are marking this thread resolved. Hopefully, you’ve been able to resolve this, but if you haven’t, please open up a new topic or follow-up and we’ll be happy to help out.

Viewing 4 replies - 1 through 4 (of 4 total)
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