Can’t empty trash

  • Keep getting “Integrity constraint violation” errors when trying to empty the trash.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Bruna a11n

    (@bruberries)

    Hi @gmoney9,

    This means there’s something wrong in your database regarding some specific data. In this case, it indicates that you’re trying to perform an UPDATE operation (to remove data) on the specific statistics_woocommerce_purchasess table in your WordPress MailPoet plugin, and that operation is causing a duplicate entry error.

    I noticed the error mentions the table name as statistics_woocommerce_purchasess instead of “purchases”, so it could be that this entire table is a duplicate.

    To resolve this issue, you may need to review the data in your database and make the necessary adjustments to prevent this duplicate entry. If you’re not comfortable with making direct database changes, consider seeking assistance from a database administrator or developer who has experience with your specific setup and the MailPoet plugin.

    If you have a paid subscription, please contact us through this form.

    • This reply was modified 1 year, 2 months ago by Bruna a11n.
Viewing 1 replies (of 1 total)
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