Can’t enter the front end

Hi @devoteconsulting

I think you forgot the screenshot. Can you send the URL, so we can take a look to the production site?

Hi @amieiro,

It appears on every page, but all pages are drafts and not live. So how can I provide you the URL then?

Hi @devoteconsulting

Paste it here, as regular text.

@amieiro

https://www.devote-consulting.com/wp-admin/post.php?post=3905&action=edit

or

https://www.devote-consulting.com/?page_id=3905&preview=true

Can you use these?

Hi @devoteconsulting

I misunderstood your words. I thought you were not able to see the pages in your frontend, as a regular user.

If you use a commercial theme and need support, please go to their official support channel. In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations.

https://www.elegantthemes.com/support/

Forum volunteers are also not given access to commercial products, so they would not know why your commercial theme is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors. The vendors are responsible for supporting their commercial product.

@amieiro

Thanks for you help – I will try reach out to them!