Can’t even load new image

  • Resolved rogert800

    (@rogert800)


    4 years, 9 months ago

    Steps to reproduce:

    * Media library, choose a picture to replace, e.g., somefile.jpg
    * upload a new picture from PC, tried: png, jpg, etc. max size 258.4 KB < 100 MB
    * Should upload and show next to old one and enable Upload button.
    – It doesn’t, I does nothing, the filename is only showing next to Browse button, and that’s it!

    Browsers: Firefox, Chrome.
    OS.: Ubuntu, Android, iOS.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Gerard Blanco

    (@sixaxis)

    Hi @rogert800,

    We found a conflict with other plugins and we implemented a fix. If you want to try it you can download the development version from this URL: https://github.com/short-pixel-optimizer/enable-media-replace/tree/updates

    This will be included in the next update as well.

    Cheers,

    Thread Starter rogert800

    (@rogert800)

    Excuse me, when will the next update be? Thanks

    Plugin Support Gerard Blanco

    (@sixaxis)

    Hi Roger,

    Unfortunately we have no ETA yet ??

    Cheers!

    Thread Starter rogert800

    (@rogert800)

    I’ve found the plugin this is conflicting with:

    ShortPixel Image Optimizer

    This plugin is disabled until finding a solution.
    Please take care of the plugin to avoid conflict with this one. The other plugin is informed of this situation too. Thanks in advance.

    Regards.

    Thread Starter rogert800

    (@rogert800)

    I didn’t tell you. It’s conflicting Elementor too.

    Plugin Support Gerard Blanco

    (@sixaxis)

    Hi @rogert800,

    Please update to version 3.3.8. The issue should be solved there ??

    Cheers!

    Hi, same issue under 3.3.8 version, cannot see selected image and upload button always disabled ??

    Regards

    Forget, this was due to files rights access after an update of your plugin ?? If it happends to somenone else, after update chmod files are 600 instead of 644. Just change it via ftp or ssh, and everything works well.

    Tks for your great plugin ??

    • This reply was modified 4 years, 9 months ago by ComonSoft.
    • This reply was modified 4 years, 9 months ago by ComonSoft.
    • This reply was modified 4 years, 9 months ago by ComonSoft.
Viewing 7 replies - 1 through 7 (of 7 total)
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