Can’t exclude plugin

  • Resolved rafaelvleite

    (@rafaelvleite)


    2 years, 12 months ago

    Hi, I had some conflicts with other plugins so I deactivated the plugin. But now when I click delete plugin, it never finishes and the folder is there. Can I simply delete the folder manually from FTP?

Viewing 2 replies - 1 through 2 (of 2 total)
  • twofactorauthentication

    (@twofactorauthentication)

    Hi @rafaelvleite,

    Thank you for using our product and sorry it will cause an issue for you.

    We have not been informed about this issue by other customers. Can you provide some screenshots and raise a query using the plugin so that our developers can directly look into it? You can also send a query using our Website.

    Waiting for your query.

    Thank you
    miniOrange Team

    twofactorauthentication

    (@twofactorauthentication)

    Hello,

    We haven’t heard back from you. For now, we are closing this ticket.

    Please raise a support ticket from the plugin or from the Website. We will be happy to assist you.

    Thanks,
    miniOrange

Viewing 2 replies - 1 through 2 (of 2 total)
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