Can't export data from gravity form

  • Carmen.TheAfricaChannel

    (@carmentheafricachannel)


    10 years ago

    I am trying to export the entries from some competition forms on my site. However, for some forms I get the below error.

    It appears to be for forms with a lot of entries (e.g. the one I got this error for had 341 entries, but it worked for one with 108)

    Any ideas?

    Error message:

    This webpage is not available

    The webpage at https://www.theafricachannel.co.uk/wp-admin/admin.php?page=gf_export might be temporarily down or it may have moved permanently to a new web address.

    Error code: ERR_INVALID_RESPONSE

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  • Moderator James Huff

    (@macmanx)

    If you use a commercial plugin and need support, please go to their official support channel. In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations.

    https://www.gravityhelp.com/support/

    Forum volunteers are also not given access to commercial products, so they would not know why your commercial plugin is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors. The vendors are responsible for supporting their commercial product.

Viewing 1 replies (of 1 total)
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