Can’t export PDF and Submission ID is Wrong

  • Resolved admecmultimedia

    (@admecmultimedia)


    3 years ago

    hi

    i can’t export pdf of any survey conducted. It says error while creating.

Viewing 1 replies (of 1 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @admecmultimedia,

    Thank you for the topic.

    We have checked and noticed that everything works fine in this regard on our end.

    Also, we have checked and noticed that you are currently using an old version of the plugin.
    So, please update the plugin to the latest version and check again.

    You can make a DB Backup before upgrading for your safety (You can use Updraft Plus).

    By the way, as you are using the PRO version of the plugin, please contact us via this form for premium support. Our customer care specialists will always be happy to help you.

    Commercial products are not supported in these forums.

    Thank you.

Viewing 1 replies (of 1 total)
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