Can’t find a way to use this with BetterDocs

  • I changed this review after finding additional functionality.

    ORIGINAL

    I bought the pro version, primarily to manage user access to different areas of a Support Knowledgebase. But 99% of my site is BetterDocs and I can’t find a way to include ProfileGrid’s access control on these pages? It looks like it only works with default posts and pages, and it’s own blog? I had hoped to use this with LifterLMS, but if it doesn’t work with custom content types, it isn’t very useful.

    REVISED
    There is a shortcode to show and hide content. Although this is more work than an automatic solution, it’s more flexible. I set “log in to see more content” for Guests, and set the remaining content to display for the group.

    The benefit of this method is that I can put tempting teasers with SEO to show to Google.

    I like the shortcodes, as they are easy to manage and work with everything. I discovered that it caused a display problem with images and galleries, so they might not work with all content types.

    If you are using BetterDocs specifically, it has an internal knowledgebase what has access control for entire sections.

Viewing 1 replies (of 1 total)
  • Plugin Author ProfileGrid Support

    (@profilegrid0)

    Hi @intercommsa

    Thank you for your feedback and for choosing the Premium version of ProfileGrid. We’re sorry to hear you’re having trouble integrating it with BetterDocs and LifterLMS. Currently, ProfileGrid’s access control is primarily designed for standard WordPress posts, pages, and its own blog system, and we do not currently promote or advertise compatibility with custom content types like those used by BetterDocs.

    However, we highly value your feedback and always strive to improve our product based on user needs. We will explore the possibility of adding compatibility with BetterDocs in an upcoming update. If feasible, we’ll prioritize this in our development cycle.

    In the meantime, please feel free to share any additional details in our support forum, and we’ll do our best to assist with potential workarounds. We hope this helps improve your experience with ProfileGrid, and we look forward to turning things around for you.

    Thank you for giving us the opportunity to improve!

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this review.