Can't find admin panel, am I solving this correctly?

  • Resolved sid2016

    (@sid2016)


    8 years, 11 months ago

    Hi,

    For some reason the Tab title was not displaying properly in the my site today.

    I thought about looking at:

    Settings: General

    Here I saw two url’s, both:

    https://www.mysite.com/cms

    I changed them and saw that my site was now not reachable, I reversed the change.

    After this the site is/was displaying weirdly, while the admin panel gave me a 404 error.

    After a bit of troubleshooting with the webhosting guys, I decided that I should Restore in cpanel with a 4 day old “Full site back up” file I had on my computer.

    This didn’t work for some reason.

    I am now trying to delete all the files in …./cms folder and uploading all of them from the same folder in “full site back up” file.

    Is this the correct way to proceed?

    Will I need to do something else to get access to the admin panel?

    Will it get wp to the same point it was at the time of backup?

    Thanks, very new to wordpress.

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hello, sid2016, & welcome to the WordPress support forum. Could you please give us the *real* url to your site? Also, is this a single or a multisite installation?

    The WordPress files themselves don’t contain the content. That resides in your database. You may need to change the url’s in your database via PHPMyadmin or whatever facility your hosting company provides.

    Another thing you can try is to edit your wp-config.php file in the following way:
    https://codex.www.ads-software.com/Changing_The_Site_URL

    Am I correct to assume that WordPress is installed into a subdirectory called cms?

    Thread Starter sid2016

    (@sid2016)

    Hi Jackie,

    Thanks for the reply.

    Yes, WordPress was installed in a subdirectory called cms.

    Unfortunately, I went a different way after trying to figure out a lot of alternatives.

    Here is what I have done and doing:

    Account hosting & Domain: godaddy

    1- I reset the hosting and set-up cPanel again.

    2- Installed wordpress from cPanel

    I still did not get the WordPress “Hello World!” page when I clicked on the website link, it just showed the default godaddy page. The wp admin side was accessible at this point.

    3- Ftp to home directory and deleted all the files on the server in that directory.

    4- Unzipped the “full site back up” file I had and uploaded the contents of “homedir” to where I had deleted the same files.

    I am assuming that I will have to put the cms settings into wordpress somewhere(not sure where, please let me know, thanks).

    I will need to upload the database files? (Where and what would they be called?)

    Is this the correct way to go about this?

    If there is another way to do this, I would be most grateful for it.

    Thanks.

    Hi sid2016. Ok, so there’s a couple things you need to do w/an install of WordPress in a subdirectory to make it accessible when you type in the site url which, btw, you haven’t provided.

    First, please copy your .htaccess & your index.php file into your web root, i.e., public_html or whatever that is–I know what it is for my hosting clients, but I don’t for Godaddy–sorry.

    Additionally, you will need to make a change at the bottom of your index.php file, to look like:
    require( dirname( __FILE__ ) . ‘/cms/wp-blog-header.php’ );

    In your wp-config.php file, the database name, username, & password needs to point to the database you’re using for your WordPress install.

    Let us know if that helps, ok?

    Thread Starter sid2016

    (@sid2016)

    Hey Jackie

    Unfortunately I gave up on restoring the data and have instead started up from scratch.

    Really appreciate all the help.

    Thanks

    Sid

Viewing 4 replies - 1 through 4 (of 4 total)
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