• Resolved prasun1519

    (@prasun1519)


    Hello,

    We need to access the login page for our site [ redundant link removed ].

    The usual login page /wp-login.php is not working.

    The original site developer left the company and hence can’t get his support. Is there anyway we can find the login url?

    Thanks
    Prasun

    • This topic was modified 4 years, 7 months ago by Jan Dembowski. Reason: Moved to Fixing WordPress, this is not an Everything else WordPress topic

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • It could be that the developer changed the admin login to protect the site. Connect to the site via FTP, find the plugins folder (wp-content/plugins), and list the plugins installed

    Alternatively, you can rename temporarily the plugins folder to plugins_old to disable all plugins temporarily

    Moderator t-p

    (@t-p)

    The usual login page https://hedgesclinic.com/wp-login.php is not working.

    What’s the problem? Any error message?

    Meanwhile, try:
    manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    – If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    Hello,

    Try: https://misfitwanderers.com/login

    It looks like there is a security plugin installed that only allows access to the login page from a configured referer. When I entered the above URL, I was then forwarded to the usual login URL. If you hit the login URL directly, you get a 404 error page.

    I hope that helps.

    Good luck and stay safe!

    Thread Starter prasun1519

    (@prasun1519)

    Hi All,

    Thank you for your support. Found that a security plugin Absolutely Glamorous Custom Admin is installed which hide the login page. As per the suggestion, I renamed the plugin folder and got the desired login page.

    However, I have similar problem with another site https://hedgesclinic.com/

    Here also same plugin used and when I renamed the plugin folder it shows the following errors when access wp-login.php:

    Warning: Illegal string offset ‘remember’ in /public_html/wp-includes/user.php on line 41

    Warning: Cannot assign an empty string to a string offset in /public_html/wp-includes/user.php on line 41

    Warning: Illegal string offset ‘user_login’ in /public_html/wp-includes/user.php on line 56

    Fatal error: Uncaught Error: Cannot create references to/from string offsets in /public_html/wp-includes/user.php:56 Stack trace: #0 /public_html/wp-login.php(784): wp_signon(”, ”) #1 {main} thrown in /public_html/wp-includes/user.php on line 56

    Any suggestion how to solve this?

    Thanks & regards
    Prasun

    Moderator t-p

    (@t-p)

    Glad its sorted ??

Viewing 5 replies - 1 through 5 (of 5 total)
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