Can’t find calendars after upgrade to PRO

  • Resolved kentnerd

    (@kentnerd)


    4 years, 3 months ago

    Hello,

    After I upgrade to the PRO version, I logged into the backend and under > Pinpoint Booking System > Calendars, I couldn’t find any of my calendars. The odd thing is that my original calendar appears in my booking page on the front end. Everything appears to work fine on the front end. I tested it by selecting a date on my calendar, and made my way to the cart and the checkout page.

    Currently, the free version of the Pinpoint plugin is deactivated, and the Pro version is activated with the license key and email that I used to upgrade.

    Here is an image of what it looks like in the backend:
    https://ibb.co/Gv3RkJ8

    I’d like to made some changes in the future to that calendar’s prices/days/etc., but I don’t see that calendar in the backend.

    I don’t see any errors in the console, or on the front end.

    What could be causing this?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Pinpoint World Support

    (@pinpointworld)

    Hi,

    You can try the following: Go to Pinpoint Booking System -> Settings -> User Permissions and tick the option Allow administrator users to view all the calendars from all the users and/or individually add/edit them.

    Best Regards,
    Support Team

    Thread Starter kentnerd

    (@kentnerd)

    Hello,

    That fixed it! Thank you so much for the quick response.

    Perhaps for the next version, this option can be automatically selected for users who upgrade to the PRO version?

    My client wasn’t too happy when she logged in her site and couldn’t find her calendar. She needed to approve and cancel a bunch of reservations.

    Plugin Support Pinpoint World Support

    (@pinpointworld)

    Hi,

    This will not be set automatically, as this is the feature that allows each user to have his own calendar.

    Best Regards,
    Support Team

Viewing 3 replies - 1 through 3 (of 3 total)
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