Can’t find Direct PRO contact form

  • Resolved epena

    (@epena)


    3 years, 8 months ago

    Hi Samuel,

    I have been unable to located the Direct Pro contact form on WordPress.

    I am also still having issues with the subpages opening on my menu. I have it active on my site so you could take a look.

    Thanks again for your help!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Samuel Silva

    (@samuelsilvapt)

    Hi @epena

    After activating your license, the contact form is on the Fullscreen options->Support ??

    If you don’t have that menu yet, please download the PRO version on the “My Account” Page and install the PRO plugin package.

    Regarding the issue, I think we’re facing an incompatibility between your theme and the plugin.

    On the Contact Form Support, please provide me the login credentials. I will check it for you! ??

    Thread Starter epena

    (@epena)

    I’m trying to create a login for you on WordPress but I would need an email. Would you please email me at [email protected]. We’ve installed the pro version already and literally cannot find the contact form anywhere.

    Thanks Samuel!

    Plugin Author Samuel Silva

    (@samuelsilvapt)

    Just sent!

    Hi Samuel,

    I am having the same issue – I have purchased the lifetime pro version and don’t see the support form at all. I am having an issue with the submenu items – I have the menu set to display all at once but now you have to double click on the submenu items in order for them to take you to the pages.

    you can also email me at [email protected]

    Thank you so much!!!

    Plugin Author Samuel Silva

    (@samuelsilvapt)

    @norgrenna88 Hi Nicole, I think the problem is solved now ??

Viewing 5 replies - 1 through 5 (of 5 total)
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