Can’t find Directorist App Toolkit plugin

Hello @kdcpelt !

Thanks for reaching out.

The plugin (Directorist App Toolkit) is a custom plugin that has been built only for the app. This is why you are unable to get the app at WordPress Plugin Directory. No worries, the development team will upload the plugin a your site while building the app.

Kind Regards.

Hi Rashed,

Thank you for the clarification. I recommend you update the document(s) and documentation that are sent to customers who are supposed to go through this process. While not totally unclear, it leads the customer to believe they are supposed to install those plugins. Then, when the plugin can’t be found, it creates confusion and concern that the process will not work. Also, when a plugin isn’t on the WordPress Plugin Directory, it by passes the benefit of having the WP community evaluate it and to have open dialogue and documentation of the development of the plugin (support, bugs, fixes, suggestions, etc.). These comments are meant to be constructive and I hope they are helpful. Best regards, KC

Hello @kdcpelt !

Thank you for sharing your feedback and suggestions regarding our documentation. We greatly appreciate your valuable insights, and your comments are indeed constructive and helpful in improving our services.

You’re absolutely right, and we apologize for any confusion caused by the current process outlined in our documents. We understand the importance of providing clear and accurate instructions to our customers. It is our top priority to ensure that our users have a smooth and seamless experience with our platform.

Based on your feedback, we will take immediate action to update the documents and documentation related to the installation process. We will clarify that certain plugins mentioned should not be installed directly, as they are not available on the WordPress Plugin Directory. Instead, we will provide detailed guidance on how to access and utilize these functionalities within our platform, ensuring a more streamlined and user-friendly experience.

Your point about the benefits of having the WordPress community evaluate plugins and fostering open dialogue is well-taken. We will strive to adhere to these principles and continue to maintain transparency in our development process. This includes actively seeking user feedback, addressing issues promptly, and providing a reliable support system for any queries, bug reports, suggestions, and fixes.

Once again, we extend our gratitude for your valuable input. Our team is dedicated to continuously improving our services, and your feedback plays a crucial role in shaping our platform for the better. If you have any further suggestions or questions, please do not hesitate to reach out. We are here to assist you and ensure your experience with our platform is exceptional.

Kind Regards.