Can’t finish booking, get an Error

Hi,

did you look at this guide: https://salonbookingsystem.helpscoutdocs.com/article/94-how-to-debug-issues

Thank you for the fast reply!

I didn’t, without the Ajax it works now. Still would be nice to have it working with AJAX if you could look at it, our Theme is quite Robust and I already tried every Plugin mix, even running ist on 2020 and no other Plugins.

Follow the debugging steps and report what’s happen.

Until, I disable AJAX no change (no Errors or anything).

LAMP Server with Ubuntu 18.XX, Nginx Apache Proxy, no Hardcore caching (only cache was disabled for the page and purged to not interfere.)

Hi,

if you use a wordpress standard theme, no plugins activated except salon booking, what’s happen?

Did you enabled the wordpress debug log to track down any errors?

I haven’t and since it’s a live site it’s quite hard to debug this heavily

But not visible Errors happen, only the Booking Error at the end of the booking process.

Hello Haven’t heard from you, do you have any pointers? Or are able to take a look that Problem?

A reply would be much appreciated or just close this Topic.

Got the same error. It is a timetout from server.
I am running 4 plugins and using the default theme.
My server speecification :

processor       : 1
vendor_id       : GenuineIntel
cpu family      : 6
model           : 60
model name      : Intel(R) Xeon(R) CPU E3-1231 v3 @ 3.40GHz
stepping        : 3
microcode       : 0x24
cpu MHz         : 3392.145
cache size      : 8192 KB
physical id     : 2
siblings        : 1
core id         : 0
cpu cores       : 1
apicid          : 2

I run with nginx and cache enabled on ubuntu server