• Hi,
    Our website was on a different address (https://www.epices-provence.fr/wp), now we’changed it, but we can’t manage to get a licence for this “new” site.

    An e-mail was sent a few hours agao, and I can’t see the results.

    Also, I needed to send another e-mail, and I am blocked as MailPoet states the key is not valid (there’s none I deleted it). When going to the mailpoet web site to get a key, I get the message “Check your inbox now to confirm your email address and continue your order.” … however there’s nothing in my inbox.

    cheers,
    L@u

    The page I need help with: [log in to see the link]

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  • I managed to connect to the MailPoet backoffice (I was using for login an e-mail which subcription got stuck, with the correct one it works).

    However, it still not that easy to get a new licence for the same site. It will be nice to easily switch web sites.

    Now, I am waiting for approval so hopefully, it will all work once it’s validated.

    Hi Laurent,

    We believe everything got sorted out via email so I’m going to close this. If you still need any assistance, please don’t hesitate to ask.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Can’t get a licence’ is closed to new replies.