• Resolved Tama

    (@tomiqa)


    Hello,

    I have set up a bogo deal.

    If I add a product to my cart and raise the quantity to “2”. Bogo calculates $0, wheres it should only give 1 product for free

    Check it on my site (add 1 product to the cart and raise the quantity to 2) https://stockvectorsillustrations.com/shop/

    • This topic was modified 4 years, 11 months ago by Tama.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter Tama

    (@tomiqa)

    Furthermore, If i re-set the quantity to 1 and update the cart. The deal keeps calculating $0.

    There is only 1 prouduct in the cart with “1” in quantity field

    Plugin Author vark

    (@vark)

    Hi,
    You likely have a caching or module conflict issue.
    (a) Caching:

    Do you have a caching plugin (W3 Total Cache, etc)
    – If so, please **clear the caching plugin cache**. Test. **Turn off caching**.
    – ** close your browser completely, retest in a fresh, clean browser session **
    – If that isn’t it, carry on…
    (Pricing Deals is happy, however, with ** WP Super Cache: by Automattic ** , which seems to keep up better )

    (b) if that’s not it , it’s likely a conflict between my plugin and another module.
    Suggest a *full module conflict test*:

    To track down a module conflict, please follow these steps ** PRECISELY **:
    (1) Install and activate a maintenance mode plugin (if desired)
    (2) Then, DO ALL (*at the same time*):
    (-) do a full site backup!
    (-) deactivate ***all*** plugins except Woo, my plugin (and maintenance mode plugin)
    (-) ** switch to a clean default theme like “twentynineteen” **
    — (This removes all other possible conflicts.)
    (-) turn off all deals except the one we are examining.

    (3) ** close your browser completely, retest in a fresh, clean browser session **
    (4) if good, add 1 module back in. ** Retest **
    (5) Repeat until conflict identified.

    ** This test depends on following the outlined steps fully. **

    Best,
    Vark

    (PS – If you do have a module conflict, it will likely boil down to choosing between the 2 conflicting modules…)

Viewing 2 replies - 1 through 2 (of 2 total)
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