Can’t get delay 40 seconds to work

Dear @shawjoejgmailcom,

We are sorry to inform you but according to the WP guidelines we are not allowed to share any info about pro features publicly.

Regards,
Popup Builder Team

Hi,

How do I get the delay to work. Pro or not? Please advise.

This is a serious issue for me.

JOe

HI,

Now I deactivated the purchased model. I can’t get the popup to work at all, with or without a delay.

I’m uploading the debug text.

### Start System Info ###

-- Site Info

Site URL:                 https://atheistshelping.org
Home URL:                 https://atheistshelping.org
Multisite:                No

-- Hosting Provider

Host:                     DBH: localhost, SRV: atheistshelping.org

-- User Browser

Platform:           Windows
Browser Name:       Google Chrome
Browser Version:    107.0.0.0
User Agent:         Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36

-- WordPress Configuration

Version:                  6.1.1
Language:                 en_US
Permalink Structure:      /%postname%/
Active Theme:             The7 11.1.2
Show On Front:            page
Page On Front:            Next Events (#4066)
Page For Posts:           Unset
Table Prefix:             Prefix: wpei_  Length: 5   Status: Acceptable
WP_DEBUG:                 Disabled
Memory Limit:             40M
Registered Post Stati:    publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, refunded, failed, revoked, cancelled, abandoned, processing, preapproval

-- Must-Use Plugins

Endurance Page Cache: 2.2

-- Popup Builder License Data

-- All created Popups

Id:     5727
Title:  Subscribe to Newsletter
Type:   subscription
Status: Enabled

-- WordPress Active Plugins

404 to Homepage: 1.0
Accept Donations with PayPal: 1.3.4
Advanced Editor Tools (previously TinyMCE Advanced): 5.6.0
Akismet Anti-Spam: 5.0.1
All in One SEO: 4.2.7.1
Blog2Social: Social Media Auto Post & Scheduler: 6.9.14
Broken Link Checker: 1.11.21
Classic Editor: 1.6.2
Classic Widgets: 0.3
CookieYes | GDPR Cookie Consent: 3.0.5
Elementor: 3.8.1
EWWW Image Optimizer: 6.9.2
Give - Donation Plugin: 2.23.2
Jetpack: 11.5.1
Jetpack Boost: 1.5.4
Payment Plugins for Stripe WooCommerce: 3.3.33
Popup Builder: 4.1.14
RevivePress Premium: 1.4.3
Site Kit by Google: 1.88.0
UpdraftPlus - Backup/Restore: 1.22.23
WP Fastest Cache: 1.0.8

-- WordPress Inactive Plugins

Popup Builder Scheduling: 3.1
Wordfence Security: 7.7.1

-- Webserver Configuration

PHP Version:              7.4.28
MySQL Version:            5.6.41
Apache
-- PHP Configuration

Memory Limit:             512M
Upload Max Size:          512M
Post Max Size:            256M
Upload Max Filesize:      512M
Time Limit:               600
Max Input Vars:           1000
Display Errors:           N/A

-- PHP Extensions

cURL:                     Supported
fsockopen:                Supported
SOAP Client:              Installed
Suhosin:                  Not Installed

-- Session Configuration

Session:                  Disabled

### End System Info ###

Dear @shawjoejgmailcom,

We are sorry in case of misunderstanding your question.
Please note that upon checking this website https://www.atheistshelping.org/ we noticed that your popup appeared with a delay. See the screenshot here https://prnt.sc/cmhf3d2El4eg
It is possible that you are facing a browser cache issue.
Could you please purge your browser cache or check with incognito mode.

Regards,
Popup Builder Team

• This reply was modified 2 years ago by Sygnoos Support.

HI,

It pops up without delay. True. I purged the Cloudflare cache. I purged my own cached and the turned it off.

It does come up with a short delay in Incognito mode, but it closes before I can enter any information.

This thing has great potential. I believe in it still.

Joe

Dear @shawjoejgmailcom,

Please kindly note that upon checking we noticed that the popup appeared with a short delay and remained on the screen. It did not disappear before we could enter any information. See the screenshot here https://prnt.sc/LvKaedcfNmd9
Could you please elaborate on this (but it closes before I can enter any information) so that we can advise you accordingly?

Regards,
Popup Builder Team