Can’t get it to work – 2 Questions

  • Resolved Jeffrey Whitmore

    (@machinelf)


    5 years, 4 months ago

    I’ve been trying to make this work for an hour.
    I did exactly what you did in the video.
    Preview points to a page that does not exist. It’s not creating any folders.
    And it’s not showing up as an option when I edit a page. I cannot invoke it.
    However, the playlist is still showing up in All Playlists with 2 songs.

    2 things I did differently – I did not include a store, as I do not have a store, and I cannot access non-Gutenberg Classic so the addon icon does not appear. I know there are addons to disable Gutenberg.

    Which of these do I need to change? Are stores required, and/or do you need to get an addon to disable Gutenberg, or is it something else I’m not thinking about?

Viewing 3 replies - 1 through 3 (of 3 total)

  • I gave up on Sonar and hoped that audio may have another solution in native WP or Elementor but audio seems badly supported in both. It is more frustrating in Elementor because it nearly works within the creation process, but fails when published. My unresolvable question was
    “Elementor section displays audio in a way that default WordPress without Elementor does not display. So suspending Elementor … would not show the wonderful rounded grey play bar with the three dots that allows download. So I need Elementor for the display that it shows in the section, that is why I sent the attached images. The issue is that Elementor’s code that shows the grey rounded play bar with the three dots is lost when the post or page is published and the bar becomes the default black strip that does not have the three dots to download the file. ” So it is a WordPress core issue, not plugins or pagemakers at fault.

    Plugin Author sonaar

    (@sonaar)

    @machinelf Hi,
    Probably that you have not entered the player shortcode on any page and you are actually trying to visualize the album post itself which is not supported at this time (we will release a new feature for this in the next plugin update this week) So in order to display an audio player on any of your page, you need to use a shortcode (or the Elementor Widget if you use Elementor). To display the shortcode, you can generate one by checking this part of the video: https://www.youtube.com/watch?v=NN6NhCnACVs&t=108s
    or manually generate it by using [sonaar_audioplayer albums=”YOUR_PLAYLIST_ID”]

    Replace YOUR_PLAYLIST_ID by your Playlist ID. see screenshot: https://d.pr/i/LnKlnt (in this case its ID “531”)

    * Stores are not required and optional only…dont worry.

    @peterincumbria
    I dont understand/confused what you mean (e.g.: which attached images?). If you follow the steps carefully, it should work. Have you watched the video tutorial here: https://www.youtube.com/watch?v=NN6NhCnACVs

    Plugin Author sonaar

    (@sonaar)

    I will mark this ticket as I have no answers. I test it and it works fine. Feel free to reopen it in case you have an issue.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Can’t get it to work – 2 Questions’ is closed to new replies.