Can't get it to work

Hi jrob79,

Don’t forget you have to “call” your popup to get it to show. The free version of Popup Maker allows you to open popups by clicking on text, a button, or image, but you have to add the popmake-#### class to the element so it opens a popup on click.

For things like Auto Open Popups, Exit Intent Popups, or Scroll Triggered Popups (which all open automatically), you can get these from our Extension Store – which will be open imminently!

If you’ve “called” your popups already, and this is not the problem, please adhere to this guide so we can get the problem figured out as soon as possible.

Thanks!

Just an FYI, we have actually now included auto open functionality into the free version. Updating to v1.1 will give auto open options on your popups. Check the user guide for more info.

Hi there
I dont seem to be able to get popup maker to work.
I have set auto open on home page only
Do I have to add the class= code anywhere on that page?

https://www.bigbookpublishing.co.nz

Not sure what I’m doing wrong.
Thanks

It appears you are using either RevSlider or LayerSlider which I am actively trying to persuade both of their developers to make changes to their plugins to allow better compatibility.

You see they both use Greensock Animation Platform(GSAP) same as us(best on the market). But they load all that JS and some other JS plugins inside a custom single file.

By doing this they make it so that Popup Maker and any other plugin cannot detect that they are already loaded and end up loading multiple copies of the GSAP resulting in JS errors which means sliders and popups fail to work.

You make the 5th case ive seen so far in the last 3 weeks, but I haven’t gotten any movement out of them yet. They said updating to the latest versions may resolve the issue and I have mixed results. In several cases that worked though.

But that is not a proper resolution and I will continue to try and work it out with them as this will just continue to happen, on top of the fact that you will still be loading 2 copies of GSAP as well.

Marking this as resolved as well. It has been over 1 week since OP with no response. If the OP is still having issues please respond and I will reopen.

@spice – You may try posting in their support and mentioning your issue with Popup Maker and their plugin. May help move things along. Let them know you are currently loading 2 copies of GSAP as well :).

Otherwise open a new ticket if you still need help.

Sorry I took so long to get back but the plugin is working perfectly now. Great job!

@jrob79 – No problem, after a while we just assume the answers we provided fixed the problem or you moved on and don’t need support. Thanks for following up though lets us confirm it was fixed which is always nice.

Also please take a moment to rate and review the plugin and or support https://www.ads-software.com/support/view/plugin-reviews/popup-maker

Hi,

I dont seem to be able to get popup maker to work.
I have set auto open on entire site

And as soon as I click on auto open my website stop scrolling down. I use a one page (Theme North) paralax and the whole website seems to be blocked.

https://dev.branded-packaging.com

Not sure what I’m doing wrong.
Thanks

@fabienbranded – Try updating your Rev Slider to v4.6.5+ That will resolve your problem. Older versions caused other plugins using Greensock Animation Platform to break including popup maker.

Hope this helps.

Please take a moment to rate and review the plugin and or support.