Cant get it working

  • I have installed wp forms and setup connection everything working with connection, mapped fields what value do I give the form submit button on contact form do I still send it to an email address?

    • This topic was modified 7 months, 3 weeks ago by smarti9.
    • This topic was modified 7 months, 3 weeks ago by smarti9.
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  • Thread Starter smarti9

    (@smarti9)

    I have it working creating tickets in zendesk, like it will be upgrading to pro version just a question on field mapping, standard and custom value whats the difference? Is it a custom value in zendesk or email form?

    Do I have to create fields in zendesk then create same field in email form and map together?

    Do you need to apply an email address to the submit button on the email form? so effectively my inbox receives the form submission aswell as a ticket being created in zendesk?

    • This reply was modified 7 months, 3 weeks ago by smarti9.
    • This reply was modified 7 months, 3 weeks ago by smarti9.
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