Can’t get past API Setup

  • Resolved aaron843

    (@aaron843)


    7 years, 9 months ago

    I’ve created an API key, entered it, and the box goes blank. Tried creating another key, plugin doesn’t seem to save key or connect.

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  • Hi @aaron843,

    Thanks for the post. I understand that is not expected behavior, and I’d like to get some environmental details to start digging in. To allow us to do so, could you please reply back here with your WooCommerce System Status Report? We have had a couple of reports of unexpected behavior after entering the API key, and knowing your exact set up will ensure that there are no other environmental issues at play causing this behavior.

    Thanks – we look forward to hearing back and helping out as much as we can.

    Warm Regards,

    Pearl

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