• Hi there,

    I blithely clicked the ‘auto-upgrade’ to WordPress 4.0 from the Dashboard of my wordpress site (www.jg-innes.co.uk). Once it completed, it logged me out of the system, and now I can’t get back in! There aren’t any error messages.

    If I put in incorrect log-in details, it works normally to tell me that they’re incorrect. When putting in the correct details, the address bar loads the following address, and the screen appears to just refresh itself:

    https://www.jg-innes.co.uk/wp-login.php?redirect_to=http%3A%2F%2Fwww.jg-innes.co.uk%2Fwp-admin%2F&reauth=1

    I can’t get past it. I’ve tried everything on the ‘Login trouble’ page of the Codex, apart from going into the database settings.

    Any ideas?

    Thank you very much!

Viewing 6 replies - 16 through 21 (of 21 total)
  • I tried all the recommendations listed here, and still couldn’t get my site to work. I have backed up to 3.9.2 and that is working fine.

    Thread Starter adhocbeth

    (@adhocbeth)

    Hi again: I’m the same as leetramp: I’ve tried a manual install (thanks juggledad!) and still no luck. I don’t have a local copy of any of the 3.9 releases, though… could anyone recommend where I could find one, to try that?

    go to https://www.ads-software.com/download/ and on the left side you will see ‘Release Archive’ and you can find all the releases there.

    With the number of people (inclding myself with 10 sites I updated) doing the update with no problem, this has to be a server/program setting.

    If you get a chance can you do a phpinfo() and post the results. You can create a file called phpinfo.php in your WP root with

    <?php
    phpinfo()
    ?>

    then use https://yourdomain.com/phpinfo.php
    to run it. Once you gather the info, delete the file. This might help isolate what is different with your site and others.

    Hi,

    I know nothing on coding, I have this identical problem, I auto-upgraded from the dashboard and it logged me out of the system, and now I can’t get back in! Like adhocbeth if I put in incorrect log-in details it works normally to tell me that they’re incorrect. When putting in the correct details, the address bar loads the following address, and the screen appears to just refresh itself

    https://www.anushe.com/wp-login.php?redirect_to=http%3A%2F%2Fwww.anushe.com%2Fwp-admin%2F&reauth=1

    I’ve tried everything!

    – Installing Version 4 manually by deleting files via ftp & uploading fresh ones (except for wp-config & wp-content)
    -renaming the .htaccess to ht.access, it doesn’t create a new .htaccess file
    – deleting all cookies and cache from my browser, & tried different browsers on different computers etc
    – taken off ‘www’ and tried it with https://www.anushe.com/wp-login.php and https://www.anushe.com/wp-admin.php it still reverts back to the reauth=1
    – changed PHP to the latest 5.5
    – renamed my plugins folder plugins-hold & disabled all plugins, tried deleting all plugins
    -renamed & also tried deleting all themes except twentyfourteen but my website is just blank & still can’t login
    – Tried to reset my password by creating a emergency.php file in my root folder https://codex.www.ads-software.com/Resetting_Your_Password (scroll to bottom)

    I’m going mad…any help would be much appreciated!

    @anushelow – try adding the following to your wp-config.php

    define(‘WP_DEBUG’, true);
    define(‘WP_DEBUG_LOG’, true);

    try logging in and then go to your wp-contents folder and look for a file ‘debug.log’ and paste its contents here
    then take out that code from wp-config.php

    Thanks so much juggledad. I’ve now manually installed the latest of Version 3.9 and I am now able to log in, phew!

    Afraid I will now avoid upgrading to 4 until I have 5 hours to spare tryign to figure it out!! Thanks for your help, I’ll keep note of it for when I do upgrade at some point..

Viewing 6 replies - 16 through 21 (of 21 total)
  • The topic ‘Can't get past login page after WordPress 4.0 auto-upgrade’ is closed to new replies.