Can’t Get Plugin To Do Anything

  • Resolved ma3ry

    (@ma3ry)


    7 years, 8 months ago

    I have installed Widget Options on my multisite but can’t get it to do anything. I tried deactivating Network activation, and just activating on one of my sites, but no change.

    I tick off my selections such as not showing the title, only showing on a few pages, etc and I save, but nothing is saved or reflected on the website. When I go back in, all boxes are un-ticked. I’ve tried several options and it’s like it just isn’t making a connection with the site.

    I have been using Display Widgets (now deactivated), but would like to move to Widget Options if possible. Can you tell me please what I’m missing?

    Thanks!
    Website is https://ChristianGays.com

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi,

    Thank you very much for choosing this plugin! Regarding your concern,can you please try this version https://github.com/phpbits/widget-options/archive/develop.zip and let me know how it goes. Thanks!

    Cheers,
    Jeffrey

    Thread Starter ma3ry

    (@ma3ry)

    Thank you. No, that doesn’t work either. I have tried “show” and “hide”. Neither works. Yes, I have deleted WP-Rocket cache, browser cache, etc.

    As soon as I try to save my settings, the ticks disappear.

    Thread Starter ma3ry

    (@ma3ry)

    Any chance of getting help on this? I have asked WPMU and they said,

    “I’ve taken a look at your widgets and I’m seeing the symptoms you are describing. Unfortunately, fixing other plugin developer’s code is a bit outside of the realm of support here.”

    I have enabled debug but it’s not creating a file. Would really appreciate some help on this.

    Thanks!

    Hi,

    Can you create a support ticket here : https://phpbits.net/contact/ and include the website link together with the admin login info; and will be very happy to check on the issue. Thanks!

    Cheers,
    Jeffrey

    Thread Starter ma3ry

    (@ma3ry)

    Thank you. I have done that.

Viewing 5 replies - 1 through 5 (of 5 total)
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