Can’t get SFTP setup to work

  • Resolved linkfam

    (@linkfam)


    6 years, 11 months ago

    I am trying to connect to a SFTP site, followed the instructions.Get error msg the site is not a SFTP site; with the same credentials I have no trouble connecting with FileZilla. I’ve tried not including the port, and the transfer times out (very small file). I’ve changed the password, thinking maybe there was a character in the password causing a problem; also have toggled passive ftp. Shortcode is:

    [wordpress_file_upload fitmode=”responsive” allownofile=”true” createpath=”true” accessmethod=”ftp” ftpinfo=”pnau41606098107:[email protected]:s22″ useftpdomain=”true” showtargetfolder=”true” duplicatespolicy=”maintain both” uniquepattern=”datetimestamp” adminmessages=”true”]

    What do I need to do?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author nickboss

    (@nickboss)

    Hi, can you please tell me the exact error you receive?

    Regards

    Nickolas

    Thread Starter linkfam

    (@linkfam)

    Upload Directory: uploads

    File testftptextfile.txt not uploaded

    Upload failed!
    Error. The web server does not support sftp.
    Failed upload path: sftp://pnau41606098107:[email protected]:22/uploads/testftptextfile.txt

    (I replied to the email too, don’t know which way is preferred.)

    Plugin Author nickboss

    (@nickboss)

    This error means that your web server does not have the required libraries installed to handle sftp transfers. This is not a matter of the FTP server, but your website.

    Please read this article.

    Regards

    Nickolas

    Thread Starter linkfam

    (@linkfam)

    Thanks for the response. Adding libraries is not feasible for this website. We thought since we had a working SFTP (addon purchase) for the website this plugin would work. Would of liked to use it.

    Plugin Author nickboss

    (@nickboss)

    Unfortunately SFTP requires special libraries to work.

    Regards

    Nickolas

Viewing 5 replies - 1 through 5 (of 5 total)
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