Can’t get the moderate comments to work

  • Hello,

    The comments plugin works perfectly. however, I’ve done all steps to create a new FB app in order to moderate comments, and I still see nothing in my FB app page. What else can I do?
    I also don’t see “moderate” showing up when I am logged in into the admin account. I see it as a normal user.

    What can I do?

Viewing 3 replies - 1 through 3 (of 3 total)

  • Same problem!

    CP

    (@chantillypatino)

    I’m having the same problem too. I don’t see notifications for moderation and only see 2 comments when I’ve added at least 6 comments to test. Any updates on how we can resolve this?

    CP

    (@chantillypatino)

    Hey, just figured this out. You have to link the comments to your Facebook page in order to get notifications.

    Go here >> https://developers.facebook.com/tools/comments/

    Choose the correct app from the dropdown menu.

    Click on “Settings.”

    Under “Comment Mirroring,” check the box and choose your Facebook page.

    That’s it! Hope this helps!

Viewing 3 replies - 1 through 3 (of 3 total)
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