• Resolved goviral

    (@goviral)


    Does the free version only allow 1 payment gateway to be used at a time? I have found that when I have Stripe enabled first, PayPal doesn’t save but if I have PayPal enabled first, Stripe won’t save.

    I’ve tried disabling all plugins but this seems to be the only issue.

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support komal-maru

    (@komal-maru)

    Hi @goviral,

    Does the free version only allow 1 payment gateway to be used at a time?
    Actually, no. The free version enables you to activate multiple payment gateway fees/discounts at the same time within the ‘Payment Gateway Based Fees and Discounts’ tab in our plugin settings.

    I have tested this case on my staging site with the latest version 2.12.0 of our plugin and WooCommerce 8.6.1.

    To address the issue effectively, could you please send us an email at ‘support at tychesoftwares dot com’ detailing the problem? Additionally, include all necessary temporary credentials for your site along with a video demonstrating the issue you’re experiencing. This will help us better understand and resolve the issue effectively.

    Thread Starter goviral

    (@goviral)

    Hi, apologies for the late reply. I think there must have been a conflict with another plugin. I have just tested it again after another plugin charged a customer the PayPal rate for Afterpay (that wasn’t set up to charge as Afterpay doesn’t allow this). So I tried yours again, and this time, it works a treat! I’ll leave a review when I get a few orders through. Thanks

    Plugin Support komal-maru

    (@komal-maru)

    Hi @goviral,

    I’m pleased to hear that our ‘Payment Gateway Based Fees and Discounts for WooCommerce’ plugin is performing well on your site.

    If you have any queries or need any assistance, please let us know. We will be happy to help you.

Viewing 3 replies - 1 through 3 (of 3 total)
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