Can’t import

  • Resolved vglanda

    (@vglanda)


    2 years ago

    Hi, I’ve read all topics w/ same issue. Server side I’m ok. When I import one of the demos, the progress bar says it imported but nothing.

Viewing 1 replies (of 1 total)
  • Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    Hi, Vglanda
    First, thank you for choosing our theme and service.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – [email protected] as well

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    Kind regards,
    Givi

Viewing 1 replies (of 1 total)
  • The topic ‘Can’t import’ is closed to new replies.