Can’t import a backup

  • Resolved grapoc

    (@grapoc)


    2 years, 5 months ago

    Hello,

    so I try to upload a backup on a new wordpress website and get this error
    https://ibb.co/myrYfq9

    Does anybody know what is it about?

    I don’t understand why now is not working because i did the same 3 months ago and it worked.

    Thank you

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Yani

    (@yaniiliev)

    Please read this guide: How to Increase Maximum Upload File Size in WordPress

    The easiest way to figure out the problem is to request error logs from your hosting provider for your website, then examine them around the time when you tried to upload the file.
    You will see what limit you have encountered and increasing it will solve the issue.

    The settings in PHP that you likely need to adjust are:

    • upload_max_filesize – set this to a value > than your backup
    • post_max_size – set this to a value > than your backup
    • memory_limit – set this to a value > than your backup
    • max_execution_time – set this to 0 (infinite)
    Thread Starter grapoc

    (@grapoc)

    Yea, i’ve done that…

    I guess i had to buy the product to work… I guess free version doesn’t work anymore.

    Problem is solved.

    Thank you

    katie

    (@katiehartrick)

    @yaniiliev same issue for me. I’ve updated my wp-config file with increased values and file will not upload. Is there a set limit for the free version?

    Plugin Author Yani

    (@yaniiliev)

    There are no limits to the plugin. The limitations come from PHP and webserver configuration.

Viewing 4 replies - 1 through 4 (of 4 total)
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