Can’t import complete site (Prepare Import XML Failed!)

Hi @chlebke,

Could you please try to disable all the installed plugins, except this plugin, then try again importing the Starter Template?

You might also want to check this doc to know the system requirements to run the Starter Templates plugin smoothly.
?
?Please let us know how you go.
?
???Kind regards,
?Herman ??

Hi,
i have the same problem. Disabling the rest of the plugins doesn’t help. Reinstalling Starter Templates and WordPress doesn’t help.
Please help

Hi @octaneee,

?Have you gone through this doc and make sure that your system meets the system requirements?

Please let us know how you go.??
?
???Kind regards,
?Herman ??

Hi @chlebke,

Hopefully, you found the previous reply helpful. And since we haven’t heard back from you in more than three weeks, so we are marking this topic as resolved.

If you have any further questions, please reach out to us in this thread or through our Support Portal.

Regards,
Herman ??

I have:
– added define(‘WP_DEBUG’, false);
– removed all plugins before Starter Template install
– checked this doc to know the system requirements
– reinstalled everything a few times
…and still see this:

Prepare Import XML Failed!
WordPress debug mode is currently enabled on your website. This has interrupted the import process..
Kindly disable debug mode and try importing Starter Template again.
You can add the following code into the wp-config.php file to disable debug mode.
define(‘WP_DEBUG’, false);

What else can I do to make Starter Template work…?

This is how my wp-config.php code looks like:

define( ‘DB_USER’, ‘xxxxx’ );
/** MySQL database password */
define( ‘DB_PASSWORD’, ‘xxxxxxxxxxxxxxxx’ );
/** MySQL hostname */
define( ‘DB_HOST’, ‘xxxxxxxxxxxxxxxxxxxxx’ );
/** Database Charset to use in creating database tables. */
define( ‘DB_CHARSET’, ‘xxxx’ );
/** The Database Collate type. Don’t change this if in doubt. */
define( ‘DB_COLLATE’, ” );
/**
* Authentication Unique Keys and Salts.
*
* Change these to different unique phrases!
* You can generate these using the {@link https://api.www.ads-software.com/secret-key/1.1/salt/ www.ads-software.com secret-key service}
* You can change these at any point in time to invalidate all existing cookies. This will force all users to have to log in again.
*
* @since 2.6.0
*/
…
define rows have been removed after pasting here
…
/**
/**
* WordPress Database Table prefix.
*
* You can have multiple installations in one database if you give each
* a unique prefix. Only numbers, letters, and underscores please!
*/
$table_prefix = ‘wp_’;

/**
* For developers: WordPress debugging mode.
*
* Change this to true to enable the display of notices during development.
* It is strongly recommended that plugin and theme developers use WP_DEBUG
* in their development environments.
*
* For information on other constants that can be used for debugging,
* visit the documentation.
*
* @link https://www.ads-software.com/support/article/debugging-in-wordpress/
*/
define( ‘WP_DEBUG’, false );
/* That’s all, stop editing! Happy publishing. */
/** Absolute path to the WordPress directory. */
if ( ! defined( ‘ABSPATH’ ) ) {
define( ‘ABSPATH’, dirname( __FILE__ ) . ‘/’ );
}
/** Sets up WordPress vars and included files. */
require_once ABSPATH . ‘wp-settings.php’;

• This reply was modified 3 years, 10 months ago by eckyknight.

Hi @eckyknight,

Sorry for the delay.

Would you mind reaching out to us through our Support Portal so we can take a look further? Please also mention this topic when you create a ticket, so you don’t need to re-explain your query.

Kind regards,
Herman ??

P.S. We recommend reaching out to us through our Support Portal for faster and quicker help and resolution as mentioned here.