Can’t install

  • Resolved niller56

    (@niller56)


    1 year, 5 months ago

    I Get this when trying to install:
    Fatal error: Cannot declare class Menu_Icons, because the name is already in use in?/var/www/clients/i62881/xn--oplevelser-i-kbenhavn-3fc.dk/web/wp-content/plugins/menu-icons/menu-icons.php?on line?28

    The page I need help with: [log in to see the link]

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  • Hi @niller56,

    We’re sorry to hear about the issue encountered! Could you please tell us what PHP version you are using? The issue may be related to that if an older version is used.

    Thank you!

    Thread Starter niller56

    (@niller56)

    I use PHP 8.00 and problem is still there.

    Hi @niller56,

    Thanks for confirming the PHP version!

    The issue may occur due to a plugin conflict on your end, since I can’t replicate it on my instance, so please install the Health Check & Troubleshooting plugin, enable the troubleshooting mode which will deactivate all plugins, reactivate Menu Icons and check if the issue persists. If the problem doesn’t occur anymore, it means it was indeed caused by a plugin conflict and you should reactivate the rest of the plugins one by one, until you find the culprit. Then, replace that plugin with an alternative one.

    I hope this helps!

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