can’t install the plugin- stuck at getting startred

Thanks for the feedback strelok89.

This looks like an issue with WP installations set in languages that are read from right to left. We’ll get it fixed right away.

great! thank you!

btw i will like to contribute and do hebrew translation for the plugin . how can i do it?

i just changed my user language to English and it works!

great workaround until you will fix it

but now i have different issue after finishing the wizard it asks me to complete it again and doesn’t open the full plugin functionality .

https://prnt.sc/tpskjv

• This reply was modified 4 years, 4 months ago by strelok89.
• This reply was modified 4 years, 4 months ago by strelok89.

Thank you Strelok89.

Give me some time, i’ll make a guide on how you can become the translator for the plugin. I’ll put it as a sticky in this forum. It’s a slightly complicated, but if you’re willing to go through it, that’d be great!

We’ll attribute the Hebrew translation to you once it’s done.

thank you it’s great , BTW i found other JS bug see the attached screen shot please .

its hello Elementor theme

https://prnt.sc/tpskjv

• This reply was modified 4 years, 4 months ago by strelok89.

For translating, try visiting this page. Let me know if it doesn’t work:
https://translate.www.ads-software.com/projects/wp-plugins/wp-live-chat-support/stable/he/default/

I’ll check the js error using the Elementor theme.

https://prnt.sc/tr5ooh

after the last update i can access the settings menu only after completing the “getting started”

but after saving i can’t go again to the settings and i need to start everything from scratch every time i want to change something

Hi @strelok89 ,
Please confirm for us that the faulty scenario is as follow:
1) Updated plugin to version 9.0.11.
2) Getting started appeared.
3) Getting started completed and Plugin’s full menu was available.
4) Change settings and save changes.
5) Getting started menu appeared again.

If there are different steps please describe them for us and be as detailed as possible (For example if you use some bookmark).

excatly as you discribed

Hi @strelok89 ,
update your installation with the latest version 9.0.12 of the plugin. This update contains a fix on settings save process so please try it and let us know if your problem solved.

tested still same problem.

and there is alot of UI RTL problem’s

Hi @strelok89 ,
we have replicated an issue similar to yours issue which was permissions related. We have released a fix in version 9.0.14.
Please update to the latest version.