Can’t Load Elementor for Ocean Portfolio Post

  • (Paid customer but still can’t submit tickets at oceanwp.org)

    I am using OceanWP Portfolio and editing portfolio posts with Elementor. I am also using OceanWP’s Google Maps and Image Gallery widgets for Elementor on the page in question. The Portfolio page seemed to hang when I was editing Map options. I closed the page, but now when I reopen it Elementor hangs on loading.

    This is an urgent issue.

    Other Pages created in Elementor load fine. New Portfolio posts load fine.
    I’ve cleared browser and WP cache.
    I’ve disabled and reenabled OceanExtra.
    I’ve made certain that Elementor is still set to edit Portfolio posts.

    Console shows this unique error:

    Uncaught TypeError: Cannot read property 'url' of undefined
    at eval (eval at s.template (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,underscore,backbone,shortcode,utils,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload,jqu&load[]=ery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable&ver=5.2.2:9), <anonymous>:58:48)
    at Function.s.each.s.forEach (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,underscore,backbone,shortcode,utils,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload,jqu&load[]=ery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable&ver=5.2.2:9)
    at eval (eval at s.template (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,underscore,backbone,shortcode,utils,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload,jqu&load[]=ery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable&ver=5.2.2:9), <anonymous>:44:6)
    at i (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,underscore,backbone,shortcode,utils,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload,jqu&load[]=ery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable&ver=5.2.2:9)
    at Object.render (backbone.marionette.min.js?ver=2.4.5:22)
    at N.d._renderTemplate (backbone.marionette.min.js?ver=2.4.5:23)
    at N.d.render (backbone.marionette.min.js?ver=2.4.5:23)
    at N.d.render (editor.min.js?ver=2.6.8:32)
    at N.d.render (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,underscore,backbone,shortcode,utils,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload,jqu&load[]=ery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable&ver=5.2.2:9)
    at N.d.renderChildView (backbone.marionette.min.js?ver=2.4.5:22)

    Thank you for your assistance.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Amit Singh

    (@apprimit)

    Hello,

    Can you please go to Customize > Portfolio > Single Portfolio section and disable/enable the content element in Elementos positioning option (click on the eye icon to disable/enable i).

    Also, go to Dashboard > Settings > Permalinks and hit the save button to regenerate the permalink structure. Check it fixes the issue or not.

    Thread Starter Sarah H

    (@sarahrbcom)

    Thanks for the reply. Issue still persists sadly. I rebuilt the page from scratch so it’s no longer time sensitive, but would be good to know what happened so I know what to do if it happens again.

    I also have questions on customizations I’d like to do to the Portfolio pages, where can I direct those questions? (I want to set a default custom title in the Ocean WP post settings for all Portfolio pages, and I’d like to change the “You Might Like” text title for Related Posts)

    Thank you.

    Plugin Author Amit Singh

    (@apprimit)

    I don’t know exactly without replicating it on my end. Use the below code to change the text. Add it to the functions.php file of the child theme – 

    function prefix_related_post_heading($text) {

    $text = 'Your Custom Text';
    return $text;

}
add_filter('ocean_related_posts_title','prefix_related_post_heading');
    Thread Starter Sarah H

    (@sarahrbcom)

    Thank you! That worked for Blog posts but not for Portfolio posts.

    Plugin Author Amit Singh

    (@apprimit)

    Use the below code for portfolio page – 

    function prefix_related_portfolio_heading($text) {

    $text = 'Your Custom Text';
    return $text;

}
add_filter('op_related_portfolios_title','prefix_related_portfolio_heading');
    Thread Starter Sarah H

    (@sarahrbcom)

    That worked great, thank you! I’ve not been able to get support through the website so your assistance here has been a real lifesaver! Much appreciated!

    Any input on a way to set default OceanWP settings for Portfolio pages? (the header, footer, page title, options etc at the bottom of the edit screen). I want all Portfolio pages to have the same custom title.

    Plugin Author Amit Singh

    (@apprimit)

    You can do it using the OceanWP settings of portfolio pages. I didn’t understand it clearly. Can you please explain it little more?

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Can’t Load Elementor for Ocean Portfolio Post’ is closed to new replies.