can't log-in

  • Hi folks – sorry if this has been answered before…

    I only set-up my site a couple of days ago.

    I can access my dashboard but I can’t seem to log-in to the site. I’ve got my original administrator user and I’ve made another ‘subscriber’ level user – neither can log-in. The ‘subscriber’ profile looks fine in the dashboard and the password is accepted etc but it still has a ‘log-in’ option on the site and I can’t make comments with that profile (or the admin one). I’ve used a plug-in to ‘restrict content’ to certain areas (so only those who have subscribed can view it), but even using the profile that is set as a subscriber, I can’t view these areas….

    HELP!

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  • Thread Starter clippo

    (@clippo)

    I’ve just noticed something else… I can’t now view the areas I’ve restricted to ‘subscriber’ level users even under my admin profile.

    It seems as though I can log-in to the dashboard of both admin and subscriber user levels OK, but then when I go to ‘view site’ it resets back to an unsubscribed leve.

    Thread Starter clippo

    (@clippo)

    aha – sorted it!

    I had changed the address of the site from https://example to https://www.example and that seemed to mess it up. Anyone tell me why (in idiot language)?

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