Cant log in because the 2FA security is not working

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  • Plugin Support Vladimir Trandev

    (@vtrandev)

    Hello @eskorwerbeagentur,

    I would recommend you to update the plugin to the latest version as well as to clear your browser’s cache and cookies.

    In case the issue persists, you can try to disable/enable the two factor authentication via wp-cli:

    wp sg secure 2fa disable

    For more information, you can also check the following link:

    https://siteground.com/tutorials/wordpress/security-optimizer/wp-cli-commands/

    Regards,
    Vladimir

    Thread Starter eskorwerbeagentur

    (@eskorwerbeagentur)

    But how can i disable the plugin, i cant log in because the plugin always says the username and password fields are empty

    Plugin Support Vladimir Trandev

    (@vtrandev)

    There is no need to login to your WordPress backend in order for you to use wp-cli. Since your website does not seem to be hosted at Siteground, please check with your current hosting provider of how you can login to your account via SSH. You should be then able to temporary deactivate the 2FA option of the plugin.

    Regards,

    Vladimir

Viewing 3 replies - 1 through 3 (of 3 total)
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