Cant log in – fatal error

  • Resolved findanewwebsite

    (@findanewwebsite)


    3 years, 7 months ago

    Hosting client. Designs and maintains her own site but gets this fatal error when trying to login. I disabled WF plugin from the backend and we can log in fine. 

    <!-- colette hazelwood wordfence error on login page --> 

Fatal error: Uncaught Error: Class 'WordfenceLS\Controller_CAPTCHA' not found in /home/xxxxxxxxxxxxxxxxxxxxx/public_html/wp-content/plugins/wordfence/modules/login-security/classes/controller/wordfencels.php:219 Stack trace: #0

/home/xxxxxxxxxxxxxxxxxxxxx/public_html/wp-includes/class-wp-hook.php(303): WordfenceLS\Controller_WordfenceLS->_login_enqueue_scripts('') 

#1 /home/xxxxxxxxxxxxxxxxxxxxx/public_html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters('', Array) 
#2 /home/xxxxxxxxxxxxxxxxxxxxx/public_html/wp-includes/plugin.php(470): WP_Hook->do_action(Array) 
#3 /home/xxxxxxxxxxxxxxxxxxxxx/public_html/wp-login.php(114): do_action('login_enqueue_s...') 
#4 /home/xxxxxxxxxxxxxxxxxxxxx/public_html/wp-login.php(1299): login_header('Log In', '', Object(WP_Error)) 
#5 {main} thrown in /home/xxxxxxxxxxxxxxxxxxxxx/public_html/wp-content/plugins/wordfence/modules/login-security/classes/controller/wordfencels.php on line 219

There has been a critical error on this website. Please check your site admin email inbox for instructions.

    Any advice???

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support WFAdam

    (@wfadam)

    Hello @findanewwebsite and thanks for reaching out to us!

    Try to log in to your site, then activate Wordfence. If possible, try to send me a diagnostic. Can you send a diagnostic report to wftest @ wordfence . com? You can find the link to do so at the top of the Wordfence Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.

    Thanks again!

    Thread Starter findanewwebsite

    (@findanewwebsite)

    Hi WFAdam,

    I looked into the errors as I wasnt sure how long it would take to get a reply, there was some files that hadnt been affected by the latest update so I just installed the plugin again and replaced the whole thing.

    Everything is OK now so I’ll close the ticket but thanks for getting back to me

Viewing 2 replies - 1 through 2 (of 2 total)
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