• Resolved Hussin Samir

    (@hussinsamir)


    Hello, Great Team

    My problem is when I try to install site kit plugin to my site in wordpress, I can’t continue all steps, that’s because when I start with the page says:

    “Welcome to Site Kit! Let’s get you set up.
    To verify that you own https://www.eldokan.com and help set up your Search Console property, sitekit.withgoogle.com wants to access https://www.eldokan.com and your Google Account data.
    You’ll need to sign in with your Google Account to start the process.

    1
    Verify site ownership
    2
    Allow https://www.eldokan.com to access Google Account data
    3
    Set up Search Console
    Sign in with Google”

    when I press “Sign In With Google” the page is reloaded only, without taking me to the page which will ask me to choose google account to sign in and still at the same.

    I don’t know what should I do, even I tried to do these steps:.
    1- i have latest update of wordpress.
    2- latest update from site kit plugin.
    3- remove & reinstall site kit plugin.
    4- clear cash & browser history.
    5- Try to do this from incognito windows.
    6- Disable cloud-flare and change to Twenty Twenty theme and disable all plugins expect woocommerce .
    “Site health” is:-
    Great job!
    Everything is running smoothly here.
    and WordPress Address (URL) & Site Address (URL) is the same
    after all of this nothing is happened still the same problem
    Please help me…
    notes ” I Have the plugin in another site ” https://www.i-techegypt.com ” and it is work perfect with all feature it have without any problems.

    • This topic was modified 4 years, 6 months ago by Hussin Samir. Reason: Forget to write something
    • This topic was modified 4 years, 6 months ago by Hussin Samir.
Viewing 12 replies - 1 through 12 (of 12 total)
  • @hussinsamir thanks for your topic and the details steps you’ve taken thus far.

    1) After the page reloads could you check for any browser console errors on the page?

    2) Could you share your Site Health Information here or in this form?

    Thread Starter Hussin Samir

    (@hussinsamir)

    
    ### wp-core ###
    
    version: 5.4.1
    site_language: en_US
    user_language: en_US
    timezone: Africa/Cairo
    permalink: /%postname%/
    https_status: true
    user_registration: 0
    default_comment_status: open
    multisite: false
    user_count: 1
    dotorg_communication: true
    
    ### wp-paths-sizes ###
    
    wordpress_path: /home/customer/www/eldokan.com/public_html
    wordpress_size: 56.20 MB (58934930 bytes)
    uploads_path: /home/customer/www/eldokan.com/public_html/wp-content/uploads
    uploads_size: 66.87 MB (70120154 bytes)
    themes_path: /home/customer/www/eldokan.com/public_html/wp-content/themes
    themes_size: 14.51 MB (15220074 bytes)
    plugins_path: /home/customer/www/eldokan.com/public_html/wp-content/plugins
    plugins_size: 128.50 MB (134746885 bytes)
    database_size: 29.98 MB (31440896 bytes)
    total_size: 296.08 MB (310462939 bytes)
    
    ### wp-dropins (1) ###
    
    object-cache.php: true
    
    ### wp-active-theme ###
    
    name: OceanWP (oceanwp)
    version: 1.8.2
    author: Nick
    author_website: https://oceanwp.org/about-me/
    parent_theme: none
    theme_features: post-thumbnails, menus, post-formats, title-tag, automatic-feed-links, custom-header, custom-logo, html5, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, editor-style, customize-selective-refresh-widgets, align-wide, wp-block-styles, responsive-embeds, editor-styles, widgets
    theme_path: /home/customer/www/eldokan.com/public_html/wp-content/themes/oceanwp
    
    ### wp-themes-inactive (1) ###
    
    Twenty Twenty: version: 1.2, author: the WordPress team
    
    ### wp-plugins-active (25) ###
    
    @Fawry Payment: version: 1.0.0, author: ash2osh
    Aramex Shipping WooCommerce: version: 1.0.0, author: aramex.com
    Dokan: version: 3.0.3, author: weDevs
    Dokan - WPML Integration: version: 1.0.2, author: weDevs
    Elementor: version: 2.9.8, author: Elementor.com
    Elementor Pro: version: 2.9.4, author: Elementor.com
    Happy Elementor Addons: version: 2.9.0, author: weDevs
    Mailchimp for WooCommerce: version: 2.4.0, author: Mailchimp
    Ocean Custom Sidebar: version: 1.0.6, author: OceanWP
    Ocean Extra: version: 1.6.2, author: OceanWP
    Ocean Product Sharing: version: 1.1.0, author: OceanWP
    Ocean Social Sharing: version: 1.1.0, author: OceanWP
    Ocean Stick Anything: version: 1.0.4, author: OceanWP
    SG Optimizer: version: 5.5.4, author: SiteGround
    Site Kit by Google: version: 1.8.0, author: Google
    TeraWallet: version: 1.3.15, author: WCBeginner
    WooCommerce: version: 4.1.0, author: Automattic
    WooCommerce Accept Payments: version: 5.4.3, author: Accept
    WooCommerce Conversion Tracking: version: 2.0.7, author: weDevs
    WooCommerce Multilingual: version: 4.8.0, author: OnTheGoSystems
    WPForms Lite: version: 1.6.0.1, author: WPForms
    WPML Media: version: 2.5.5, author: OnTheGoSystems
    WPML Multilingual CMS: version: 4.3.12, author: OnTheGoSystems
    WPML String Translation: version: 3.0.9, author: OnTheGoSystems
    WPML Translation Management: version: 2.9.6, author: OnTheGoSystems
    
    ### wp-media ###
    
    image_editor: WP_Image_Editor_GD
    imagick_module_version: Not available
    imagemagick_version: Not available
    gd_version: bundled (2.1.0 compatible)
    ghostscript_version: 9.27
    
    ### wp-server ###
    
    server_architecture: Linux 3.12.18-clouder0 x86_64
    httpd_software: Apache
    php_version: 7.3.16 64bit
    php_sapi: cgi-fcgi
    max_input_variables: 3000
    time_limit: 120
    memory_limit: 768M
    max_input_time: 120
    upload_max_size: 128M
    php_post_max_size: 128M
    curl_version: 7.66.0 OpenSSL/1.1.1d-fips
    suhosin: false
    imagick_availability: false
    htaccess_extra_rules: true
    
    ### wp-database ###
    
    extension: mysqli
    server_version: 5.7.25-28-log
    client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 7cc7cc96e675f6d72e5cf0f267f48e167c2abb23 $
    
    ### wp-constants ###
    
    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /home/customer/www/eldokan.com/public_html/wp-content
    WP_PLUGIN_DIR: /home/customer/www/eldokan.com/public_html/wp-content/plugins
    WP_MAX_MEMORY_LIMIT: 768M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: false
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_LOCAL_DEV: undefined
    DB_CHARSET: utf8
    DB_COLLATE: undefined
    
    ### wp-filesystem ###
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    
    ### wpforms ###
    
    version: 1.6.0.1
    license: false
    lite: May 4, 2020 @ 9:09pm
    total_forms: undefined
    total_entries: undefined
    
    ### google-site-kit ###
    
    version: 1.8.0
    php_version: 7.3.16
    wp_version: 5.4.1
    reference_url: https://www.eldokan.com
    amp_mode: no
    site_status: not-connected
    user_status: not authenticated
    active_modules: site-verification, search-console
    required_scopes: 
    	openid: ?
    	https://www.googleapis.com/auth/userinfo.profile: ?
    	https://www.googleapis.com/auth/userinfo.email: ?
    	https://www.googleapis.com/auth/siteverification: ?
    	https://www.googleapis.com/auth/webmasters: ?
    search_console_property: none
    
    
    Thread Starter Hussin Samir

    (@hussinsamir)

    1) After the page reloads and check browser console errors on the page
    I See this message

    Loading failed for the <script> with source “https://cdn.ampproject.org/v0.js”. setup:23:1
    Loading failed for the <script> with source “https://cdn.ampproject.org/v0/amp-bind-0.1.js”. setup:24:1
    Loading failed for the <script> with source “https://cdn.ampproject.org/v0/amp-form-0.1.js”. setup:26:1
    Loading failed for the <script> with source “https://cdn.ampproject.org/v0/amp-mustache-0.2.js”. setup:27:1
    Loading failed for the <script> with source “https://cdn.ampproject.org/v0/amp-analytics-0.1.js”. setup:25:1

    Plugin Support James Osborne

    (@jamesosborne)

    @hussinsamir Many thanks for the update. In order to troubleshoot further can you inform me of the below:
    1. In your initial post you mention the plugin was trying to connect to https://www.eldokan.com (without https). Is this the case consistently, does Site Kit recognise the https status of your site after repeated attempts?
    2. For the other site that you managed to connect are you using the same hosting provider?

    Thread Starter Hussin Samir

    (@hussinsamir)

    no this was Misspelled i was mean https but forget to write it
    but
    in install message plugin write just ” https://www.eldokan.com ” without http or https

    yes all of sites in the same hosting provider

    Plugin Support James Osborne

    (@jamesosborne)

    @hussinsamir Thanks for the update. I noticed you’re using WPML, which could be impact setup in your case. You’ll find an open support topic below in relation to this:
    https://github.com/google/site-kit-wp/issues/1116

    I’ll check with the team and we can report back to you here.

    Plugin Support James Osborne

    (@jamesosborne)

    @hussinsamir Just following up with you on this issue. The WPML reported GitHub issue is now resolved.

    Can you please follow the steps below and inform me whether you’re able to proceed with Site Kit setup?
    1. Reset Site Kit
    2. Access Search Console, select that property and remove it (Settings > Remove Property).
    3. Access your site from a browser incognito window
    4. Attempt Site Kit setup once more

    I noticed you may be using a coming soon feature or plugin on your site. You may need to temporarily remove this during setup.

    If you have any questions on the above let me know. Looking forward to a response.

    Thread Starter Hussin Samir

    (@hussinsamir)

    Thanks for replay

    i do what you say but the same issue
    note ” i delete the whole site and start from begin without wpml plugins
    i see this in Console

    v0.js:1 Failed to load resource: net::ERR_CONNECTION_CLOSED
    amp-bind-0.1.js:1 Failed to load resource: net::ERR_CONNECTION_CLOSED
    amp-analytics-0.1.js:1 Failed to load resource: net::ERR_CONNECTION_CLOSED
    amp-form-0.1.js:1 Failed to load resource: net::ERR_CONNECTION_RESET
    amp-mustache-0.2.js:1 Failed to load resource: net::ERR_CONNECTION_RESET

    • This reply was modified 4 years, 6 months ago by Hussin Samir.
    Thread Starter Hussin Samir

    (@hussinsamir)

    please any help here i am waiting

    @hussinsamir thanks so much for your reply and report of the errors above. One user reported seeing similar errors in this issue. We’re looking into the source of the issue with the team, but you may want to attempt the same as the users who were able to connect in the meantime. We’ll update your topic as soon as we have more information. Thanks for your patience.

    Thread Starter Hussin Samir

    (@hussinsamir)

    Thanks for Great effort

    I solve it by using VPN

    But problem still here in Egypt

    Try to solve it because not any body will try all of this to reach to this simple solutions

    Best regards for the great team i love it ( Google )

    @hussinsamir we appreciate your efforts and report back. We’re looking into a more holistic solution and will keep you updated on the progress. Have a great weekend.

Viewing 12 replies - 1 through 12 (of 12 total)
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