Can’t log into site

  • Resolved simeonmorris

    (@simeonmorris)


    1 year, 7 months ago

    Hello,

    I activated the Backup Migration plugin on my site and on doing so noticed some text on my wordpress dashboard. I logged out, then tried to log back in again and can no long do so.

    If you check my site you can see that text at the top.

    Please help me access my site again.

    regards

    Simeon

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support MixHa

    (@mixha)

    Hello @simeonmorris ,

    No such issue under any circumstances should be caused by the Backup Migration plugin.

    Can you please let us know what the message says (or provide a screenshot of it)?

    Also, if you managed to log-in in the meantime, could you also share the debug log code, by navigating to Backup Migration plugin > Troubleshooting > Check advanced options, then Share debug infos.

    You can make sure that this issue is not related to Backup Migration plugin if you delete the plugin’s directory with FTP or similar tool.

    Looking forward for your reply and resolving this issue.

    Kind regards

    Plugin Support Efe Dinler

    (@efedinler1)

    As we haven’t heard any feedback recently, I can assume that you resolved the issue.

    Feel free to open a new topic if I am wrong!
    Thank you ??

    Thread Starter simeonmorris

    (@simeonmorris)

    I thought I’d replied to this. As I deleted the plugin – which resolved the issue – I am unable to copy any of the code that came up. It does appear it was the plug-in that caused the issue, but I can’t say how

    But thanks for your assistance

Viewing 3 replies - 1 through 3 (of 3 total)
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