Cant log into UAP dashboard

  • Resolved nadvertex

    (@nadvertex)


    5 years, 5 months ago

    Hi,

    I have Ultimate Affiliate Pro installed and when AIO is enabled and I try to log into the affiliate page, it just loops and says incorrect username or password.

    When I disable AIO Security it works perfectly?

    Any ideas, please ?

    Cheers
    Paul

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, did you enable Enable Captcha On Login Page: feature in our plugin? If you did, can you disable this feature and carry out a test.

    Let me know if the above helps you.

    Kind regards

    Thread Starter nadvertex

    (@nadvertex)

    Hi, Captcha is not enabled on the plugin

    kind regards

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, are you running any cache plugin in your site? Also try the following. Disable all Firewall rules in our plugin, then carry out a test.

    Let me know what happens.

    Thank you

    Thread Starter nadvertex

    (@nadvertex)

    Hi,

    No cache plugin running and firewall disabled in AIO and still it wont work

    Regards

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, can you share the settings you have enabled in our plugin?

    Thank you

    Thread Starter nadvertex

    (@nadvertex)

    Hi,

    I have exported the settings. How do I attach them on here? as its an open forum?

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, click my name and use my contact form.

    Thank you

    Thread Starter nadvertex

    (@nadvertex)

    Hi,

    Cant find a Contact from on www.ads-software.com under your profile, looked on your website and the contact form does not have an upload file. So I have messaged you through facebook https://www.facebook.com/mbrsolution

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, I have replied to your comment.

    Kind regards

    Thread Starter nadvertex

    (@nadvertex)

    Hi,

    I replied to you on facebook. Your contact page does not have a file upload facility?

    You have the exported setting text file on fb messenger

    Regatds
    Paul

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi Paul, once you send me a message via my contact form I will reply. Then you will be able to submit your settings export file as an attachment when you reply back to me.

    Kind regards

    • This reply was modified 5 years, 4 months ago by mbrsolution.
Viewing 11 replies - 1 through 11 (of 11 total)
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