Can’t Login

  • Resolved DickRaney

    (@dickraney)


    1 year, 10 months ago

    Our main menu has a Login link that points to the my-account page, but triggers a popup login form which doesn’t show the Captcha but won’t allow login. If you just input the my-account URL, the page loads with a login form that doesn’t have the Captcha and it will not allow login either.

    Why isn’t Captcha showing on these login forms?
    How can I fix it?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Elliot Sowersby

    (@elliotvs)

    Hi,

    Do you have any performance/optimisation plugins installed on your website?

    Please could you try temporarily disabling your other plugins, except “WooCommerce” and “reCAPTCHA for WooCommerce” to check for any conflicts.

    Thread Starter DickRaney

    (@dickraney)

    I deactivated everything except “WooCommerce” and “reCAPTCHA for WooCommerce”?and my theme “Flatsome” and it is still the same, No Captcha on the popup login form. Also there are no errors in developer console.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Can’t Login’ is closed to new replies.